Global Billing Operations - Projects Manager _ Senior Manager Global Billing Operations - Projects Manager _  …

State Street Corporation
in Bangalore, Karnataka, India
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
in Bangalore, Karnataka, India
Permanent, Full time
Be the first to apply
Competitive
State Street Corporation
Global Billing Operations - Projects Manager _ Senior Manager
Background:
State Street has established a Global Billing Function under Controllership, which is responsible for client billing set up and invoicing across all business lines and geographies globally at State Street. Organizationally, it combines all groups performing these activities globally, and also includes centers residing in State Street Shared Service locations in Poland, India and China. Billing Organization owns aspects of business-as-usual activities within billing areas and also drives process improvements and automation.

Basic Purpose of Job:
Billing Projects team is responsible for change management, program/project management, business/data analysis, testing and implementation of newly designed global billing system and processes for State Street.

Billing PMO lead is responsible for ensuring execution by managing a highly complex integrated program plan across dozen of projects/workstreams; while improving standards and ensuring alignment to regulatory monitor and audit requirements.

In addition to Business As Usual (BAU) responsibilities as described in the background, this role will also be involved in process re-engineering, standardization, and automation efforts.

Responsibilities:- Business As Usual (BAU) Activities:
  • Create and maintain highly complex and large integrated program plan, from more than a dozen of supporting projects/workstream
  • Create and maintain MS Project integrity by utilizing built in features as well as custom MS Project programming
  • Create and maintain custom MS Project roll up operational reports: execution, critical path, dependencies, resourcing, past due and upcoming activities etc.
  • Utilize integrated plan and operational reporting analysis to drive execution, solution delivery and issue resolution
  • Manage and run program operational routines with stakeholders, process leads, PMs etc.
  • Create and maintain resource program management capabilities to ensure adequate coverage, recruiting and onboarding
  • Create and maintain best practices, guidelines, standards and ensure adherence
  • Support global team of stakeholders and program resources
  • Maintain Sharepoint and Box infrastructure
  • Act as a central conduit for regulatory monitor and internal/external audit requests

Process Re-Engineering, Standardization, and Automation:
  • Assist with the process Re-Engineering, Standardization, and Automation efforts for invoicing
  • Responsible for ongoing process improvements

Expectations:
  • Highly experienced program/project manager with end to end implementations
  • Strong analytical and problem solving skills
  • Change management, solution delivery mindset
  • Excellent written and verbal English communication
  • Team work and collaboration.
  • Highly motivated, multi-task capable

Skills required:
  • Expert MS Project professional, with knowledge of custom tool capabilities
  • Strong analytical skills
  • Strong Excel, Powerpoint and reporting skills
  • Change management, solution delivery mindset
  • Excellent written and verbal English communication
USP of the Role
  • To work in a fast paced change management program which provides excellent opportunity to learn new systems, processes and extend newly designed PMO capabilities to other GBO initiatives
Company Overview

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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