Officer- Projects & Transformation Officer- Projects & Transformation …

State Street Corporation
in Bangalore, Karnataka, India
Permanent, Full time
Be the first to apply
State Street Corporation
in Bangalore, Karnataka, India
Permanent, Full time
Be the first to apply
State Street Corporation
Officer- Projects & Transformation
Transformation Manager, Corporate Shared Services

Role Purpose

The Transformation Manager will lead the optimization of corporate processes and activities transitioning to low cost locations. He/she will work closely with stakeholders from a variety of corporate groups to re-engineer end-to-end processes as they move offshore ("fix and shift") as well as improve the portions of the processes remaining onshore. He/she will apply process improvement methodologies such as Lean and/or Six Sigma to drive process optimization and transformation. The Transformation Manager will identify process automation opportunities and implement technologies and robotics as appropriate. He/she will work on multiple process improvement projects at any given time, depending on business needs, spanning all regions.
The role reports in country to the AVP, Strategic Projects & Transformation.

Major Responsibilities

o Redesign/re-engineer key corporate processes end-to-end (both on- and off-shore components), by breaking down business issues and translating them into manageable project activities
o Conduct all phases and aspects of comprehensive process redesign, such as data gathering, baselining, root cause analysis, quantitative and qualitative analysis, data modeling, future state design, and implementation
o Work closely with Transition Managers and business unit and corporate stakeholders to carry out process optimization activities
o Conduct core project management activities including facilitating meetings, interviewing stakeholders, hosting workshops, documenting findings, creating stakeholder presentations
o Develop materials required to support future state execution (detailed process flow diagrams, job aids, etc.)
o Partner with the Lean Management Office (LMO) as appropriate to ensure alignment between State Street's Lean program and the implementation of Lean principles on high priority projects

Key background requirements

o Extensive experience applying process improvement methodologies to complex business problems
High-level certification in Lean, Six Sigma, and/or other process improvement methodologies
o Exposure to corporate function transformation - HR, Compliance, corp Finance etc is desirable
o Expertise in data analysis and data modeling
o Experience with robotics and process automation
o Ability to multi-task across projects and balance competing demands
o Ability to effectively navigate and to influence varying organizational levels
o Strong written and verbal communication skills
o Shift timings (12-9PM IST)

Company Overview

From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people - strengthening markets, building communities and creating opportunities for growth.

We owe that longevity to the commitment, expertise and creativity of our employees. Our continued success depends on our ability to attract and develop the best talent in the industry. That's why we're keenly focused on employee development, corporate citizenship and inclusion.

For us, success comes in the mark we make as an organization - for the industry, our clients, our communities and each other.

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