{"description": " Essential Skills & Responsibilities:

• Deep understanding of ServiceNow CSDM (Common Service Data Model), including the design, implementation, and maintenance in accordance with best practices and industry standards.
• Familiarity with pplication Portfolio and Service Portfolio concepts.
• Develop, implement, and maintain operational processes and standards for CMDB/CSDM management.
• Identify root causes for issues and incorporate findings into process improvement initiatives.
• Strong communication skills, capable of interacting with analysts, vendors, IT incident management participants, and other stakeholders.
• Customer service oriented, with the ability to convey technical concepts to all levels of IT staff.
• Provide guidance, training, and support to ServiceNow users on CSDM-related topics, including CI management and data governance.

Desirable Skills:

• Hands-on experience as a ServiceNow CMDB Administrator.
• Knowledge of ServiceNow Discovery and integration with CMDB.
• Familiarity with ITIL processes and ITSM best practices.

", "salary_raw": "Row(double=None, string='INR85,000-INR95,000 Monthly')"}