Analyst - Learning & Development Analyst - Learning & Development …

in Mumbai, Maharashtra, India
Permanent, Full time
Be the first to apply
in Mumbai, Maharashtra, India
Permanent, Full time
Be the first to apply
Analyst - Learning & Development
Main Purpose:
This roles have 4/5 key areas:
\tLearning administration - Managing all L&D related administrative tasks, global learning calendar, schedules and feedback
\tL&D engagements - Manage and administer L&D internal communication campaign
\tMIS - Manage L&D feedback/completion reports, L&D data and provide analysis for internal use
\tCompetency management and administration - training needs analysis for departments globally
\tContent development - Develop impactful presentations to accentuate internal communication
\tSupport training project needs - Provide support for all L&D projects
\tQuery Resolution - Manage the MyLearning mailbox, handle employee queries and act as a point of contact for the global L&D team

Knowledge Skills and Abilities, Key Responsibilities:
This role requires specific competencies for management of L&D tasks and engagement with stakeholders:
  • Excellent communication skills
  • At least 2-3 years working experience in an L&D environment inclusive of MI reporting
  • Strong Excel & Power-point skills, other technical skills is a plus
  • Stakeholder management/engagement at a global level
  • Vendor analysis, engagement and administration
  • Marketing skills is a plus

Details of responsibilities
  • Learning administration
    • Maintenance of the global L&D training calendar
    • End to end training session management (virtual and face to face
    • Managing the MyLearning mailbox (internal communications)
    • Participate in other L&D initiatives as a project resource as required
  • Learning campaigns and communication blasts
    • Research and provide inputs on relevant topics for L&D communication blasts for global audiences
    • Administer and manage all activities
    • Conduct audits, reviews and ensure all quality control measures are undertaken before campaign launches
    • MIS of various activities
  • Reports and Analytics
    • Manage all internal training data, analysis on monthly/quarterly/annual/ or as required
    • Ensure accuracy at all times
    • Develop and publish learning reports as required
  • Content & Programme development
    • Creation of surveys and assessments
    • Maintenance of and updating the internal L&D workspace
    • Design courses, pre-reads and other learning material for all workshops
    • Develop impactful presentations to accentuate internal communication
    • Intranet repository management
  • Vendor Management

Key Performance Indicators:
  • Timely and accurate L&D administration and management of tasks
  • Additional KPIs on specific project work

Key Relationships and Department Overview:
Key Relationships:
  • HR team
  • Business stakeholders
  • Vendors

Department: HR Shared Services - Learning & Development

Trafigura Global Services (TGS) is the fully owned subsidiary of Trafigura, a Global In-House Delivery Center, set-up for aggregating Middle and Back office functions critical to support our trading life cycle.
The entity has 600+ employees, adopts best in class technology and practices enabling operations across Europe, Africa , Middle East and Asia-Pacific.

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