Sr. Exchange Engineer Sr. Exchange Engineer …

Ameriprise Financial, Inc.
in Noida, Uttar Pradesh, India
Permanent, Full time
Last application, 17 Jan 22
Competitive
Ameriprise Financial, Inc.
in Noida, Uttar Pradesh, India
Permanent, Full time
Last application, 17 Jan 22
Competitive
Sr. Exchange Engineer
Job Description

• Overall, 4-7 years of experience in Infrastructure, operations and support.
• Experience in Exchange 2016 and Exchange online.
• Strong knowledge of mail flow.
• Hand on experience in PowerShell.
• Cisco IronPort (application in cloud) experience is a plus
• Strong troubleshooting skills on all type of client/server-side issues (Outlook and outlook for mobile).
• Good understanding of Exchange server patching.
• Strong knowledge on Database availability Group.
• Good knowledge on Exchange Hybrid setup.
• Working experience with Microsoft cloud platform and Office 365.
• Broad knowledge of Microsoft products, technologies, and its integration with Exchange OnPrem and Exchange online.
• Experience with Email archiving/retention solutions (Enterprise Vault) a plus
• Understanding of Intune and Azure for managing MDM
• Worked in Microsoft support environment.
• Ability to perform RCA for critical cases.
• Willing to work in 24/7 operations in the rotating shift.
• Diagnosis of incidents, problems, and change implementation
• Cooperation and consulting with experts in other technical areas
• Participation in projects and transitions of new services

Responsibilities

• Provide operational support by working on different requests and incidents related to all type of client/server-side issues (Outlook and outlook for mobile). Working closely with end users globally to provide technical guidance, consultation and resolution of their queries.
• Perform monthly and ad-hoc server maintenance activities including Monthly security server patching.
• Provide on-call support on weekends for any major Priority 1 or 2 incidents and other weekend activities.
• Diligently teaming with different cross commits to deliver different implementations and projects.
• Working closely with various stakeholders in US team with a collaborative approach.
• Support different mail gateway solutions including EOP, Symantec Email Security, Cisco email security etc.
• Support Intune MDM

Required Qualifications

Masters/Bachelor's degree in Computer Science/information Systems or equivalent 3+ years' experience with Microsoft exchange 2013/2016 and exchange online
Overall, 4-7 years of experience in Infrastructure, operations and support.
• Experience in diagnosing and troubleshooting client and server issues related to MS exchange.
• Hands on experience with the following technologies & protocols:
o MS Active Directory & Exchange
• Keen interest in IT with a strong desire to continually learn the latest technologies
• Willingness and ability to learn new skills.

Preferred Qualifications

Microsoft Certification for Exchange 2016/Exchange Online/Office 365 is a plus

About Our Company

With the right company, life can be brilliant. Ameriprise India LLP has been providing client based financial solutions to help clients plan and achieve their financial objectives for 125 years. We are a U.S. based financial planning company headquartered in Minneapolis with a global presence. The firm's focus areas include Asset Management and Advice, Retirement Planning and Insurance Protection. Be part of an inclusive, collaborative culture that rewards you for your contributions and work with other talented individuals who share your passion for doing great work. You'll also have plenty of opportunities to make your mark at the office and a difference in your community. So if you're talented, driven and want to work for a strong ethical company that cares, take the next step to create a brilliant career at Ameriprise India LLP.

Ameriprise India LLP is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, genetic information, age, sexual orientation, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.
Ameriprise Financial, Inc. logo
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