Operations Officer

  • Negotiable
  • Fallujah, Anbar, Iraq
  • Permanent, Full time
  • Standard Chartered Bank
  • 19 Feb 18 2018-02-19

We are looking for an operations officer to deliver first class services and advice to our clients in all interactions for transactional processing and enquiries, complaints, and other service-related issues. Attend to and assist customers on their service requests


Leading the way in International Banking. We support the people and companies driving investment, trade and wealth creation across Asia, Africa and the Middle East. And our heritage and values are expressed in our brand promise - here for good. See our Brand and Values


We are currently looking for Operations Officer

Job Description :

  • To deliver first class services and advice to our clients in all interactions for transactional processing and enquiries, complaints, and other service-related issues. Attend to and assist customers on their service requests
  • Process all daily branch transactions accurately.
  • Introduce self-service/automated banking channels to customers.
  • To ensure transactions are processed within terms of Service Level Agreement, maintain high standard of service to our valued clients using a range of Cash & Trade services.
  • Build relationships with clients at the transactional level.

Required skills:

  • Excellent English - reading, writing, conversation.
  • Banking background in local and cross boarder payment/ Trade Finance.
  • Based in Baghdad.
  • Preferred local candidate.




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