IFDS-Transfer Agent-(Settlements and Reconciliation)-Associate-2-Dublin IFDS-Transfer Agent-(Settlements and  …

State Street Global Advisors.
in Dublin, Leinster, Ireland
Permanent, Full time
Be the first to apply
State Street Global Advisors.
in Dublin, Leinster, Ireland
Permanent, Full time
Be the first to apply
State Street Global Advisors.
IFDS-Transfer Agent-(Settlements and Reconciliation)-Associate-2-Dublin
Grow your career at State Street
From technology and product innovation to corporate responsibility and community development, we're making our mark on the financial services industry. We're a global company with diverse people and experiences, and a network of over 35,000 employees spanning more than 100 markets. For us, success comes from the impact our employees have - on our clients, our communities and each other.
We're committed to providing an inclusive environment where all employees feel valued and supported. Join us and make your mark at State Street.

Job Summary
Deliver high quality client service both internally and externally by incorporating experience and industry
knowledge in daily workflow so as to complete increasingly complex tasks on time and accurately.

In the role of Transfer Agent-(Settlements and Reconciliation) Specialist you will be responsible for:

Primary Responsibilities:
  • Confirm receipt of cash in fund's bank account,
  • Assisting on fund events and communicating to OSPs
  • Reconciliation completion and clearance of trades and cash
  • Units in Issue reporting and reconciliation
  • Communicate with both investors and clients regarding investor investment activity and / or complex query management / resolution requiring previous experience
  • Quality control and oversight of transactions processed and client correspondence
  • Oversight of OSPs processing team, ensuring key controls are adhered to, timeliness and accuracy review documentation
  • To complete daily checklists (including OSP checklists)
  • Gain depth and breadth of function's knowledge and systems, enabling active analysis where appropriate. Become familiar with specific complexities and bespoke process of each client serviced by your team
  • Resolve or escalate client issues promptly and support resolution as necessary
  • To exercise due care and diligence, ensuring all SLAs are met and the areas the role is responsible for are organised and controlled as required
  • Assist in the delivery of on the job training and development of other administrators.
  • Demonstrates collaboration and provides assistance and support, with an ability to prioritise tasks and organize workflows for self and others in order to ensure deliverables are met
  • Identify process efficiencies in the course of their daily work and propose to line managers To continuously review processes and practices relating to the role and act as a catalyst for change and improvement in individual and team performance;
  • Gain broad expertise on Transfer Agency processes and Systems and company products
  • Demonstrate understanding of end to end Transfer Agency lifecycle and processes
  • Build and maintain internal network of contacts, liaising with other departments in an effective manner
  • Show willingness to assume additional tasks in order to share workload within team/department
  • Provide to and seek regular feedback from supervisor / Manager
  • Adhere to organisational procedures and policies and accountable for the delivery of a quality service, driving for excellence, accuracy and timeliness in all their work activities
  • Familiarity with, awareness of and adherence to anti-fraud procedures and policies
  • Comply with the regulatory regimes in which IFDS operates, with particular consideration given to relevant Client Asset, Data Protection and Financial Crime Prevention regulations, as appropriate to the above role
  • Positively influence team morale in order to achieve set standards and goals
  • Be professional in all dealings with clients and colleagues
  • To observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties
  • To adhere to and promote the company values of Professional, Accountable, Client Focused, Excellence and Leadership (PACE &L) in all tasks and interactions

To be successful in this role, your experience should include

Knowledge and Competency Requirements
  • Specific knowledge, skills and qualifications needed to achieve required performance standards in a role.
  • Prior experience in fund administration industry or similar environment
  • Degree in Accounting or Finance or Business related area (minimum 2.2 honours degree)
  • Excellent administrative, organisational and business support skills, with the ability to multi-task and to work calmly under pressure.
  • Excellent working knowledge of MS Office suite including Word, Excel and PowerPoint
  • Fluent English (written and verbal), with Strong written & verbal communication skills
  • Possess excellent organisational, planning and co-ordination skills.
  • Ability to work accurately to tight deadlines
  • Proactive and ability to work independently and as part of a team
  • Personable and Enthusiastic and demonstrating initiative
  • Flexible with focus on continuous improvement
  • Committed to continuing professional development

Desirable skills and / or experience
  • Previous experience overseeing / supervising work of others in similar industry / environment
  • Previous experience developing / training others