SMBC: A trusted partner for the long term

Here at SMBC Group, we want to help you find the next step in your career so read on to discover if this opportunity is the one for you. We like to recognise potential in our people, so we welcome your application even when your experience doesn't perfectly align with the job description. Whilst we'll always strive to be better, we're proud of our inclusive culture, and encourage our applicants and colleagues to be their authentic, unique selves.

Who we are

Sumitomo Mitsui Finance Dublin Limited (SMFD) is a wholly owned subsidiary of SMBC and is growing rapidly as a Centre of Excellence for the bank's universal banking business across EMEA. It provides a range of technology and operational support services, aligned to SMBC's growth, innovation, and transformation strategies.

What we offer

For all the expertise and experience you bring to help us make a difference, it's only sustainable if we support you to build your career and be your best self so we offer competitive company benefits, centred around promoting positive well-bring and work-life balance. We also believe in fostering a diverse and inclusive work environment, where all team members perspectives and contributions are valued. Initiatives in place which promote a diverse and inclusive culture and healthy work life balance include hybrid working, Sport & Social Clubs and Diversity and Inclusion networks.

As an employee of SMBC you have access to a host of both useful and exciting benefit offerings. See below some of the benefits on offer to you:

• Hybrid and flexible working
• Competitive paid leave days
• Benefits to support your physical wellbeing, including private medical insurance and life and invalidity insurance
• Various policies to support your mental wellbeing, including a robust behavioural health network with counselling and coaching services
• Access a wide range of learning and development opportunities and career progression opportunities
• Ambitious remuneration package

So, if you like a challenge and want to continuously grow and develop in a role where you will be supported along the way by a dynamic and diverse team, apply today!!

The anticipated salary range for this role is €72,000 - €134,000, with the final offer determined based on the candidate's skills, experience, role scope, location, and relevant market factors. In addition to base salary, the role may be eligible for a discretionary incentive award and a competitive benefits package, including core benefits such as pension provision.

Accountabilities and Responsibilities

• Provide functional design, advisory and configuration support for key strategy and design elements for Process Unity.
• Own the end-to-end EMEA Process Unity platform delivery lifecycle covering solution design, development oversight and system testing.
• Participate in Process Unity enhancement initiatives involving configuration, implementation, testing and user training.
• Provide occasional technical support of the Process Unity system including applying periodic patches, reporting requirements, ad-hoc requests from business and production system support.
• Work closely with development teams in the creation, validation and maintenance of data integrations.
• Maintain a configuration document of all Process Unity-related changes.
• Liaise across IT domains to deliver new Process Unity functionality, including but not limited to infrastructure engineering, security and operations support.
• Support Data Mapping/Integration design efforts, creating specifications for building integrations with Process Unity environment.
• Continuously review opportunities for improvement in how the Process Unity platform is leveraged while bringing best practices to the forefront.
• Ensure that proposed solutions comply with the company's technology direction as well as change management and security policies.
• Facilitate creation of and document user test cases, assist in development of test scripts for automated testing purposes.
• Support the change management process for all Process Unity SMBC-requested change requests
• Support occasional off hours and weekend work to where change deployment activity necessitates.

Purpose of Job

• Act as technical lead for all EMEA Development & enhancements to the EMEA Third Party Management platform (Process Unity)
• Perform development and deployment of small technical change and act in an oversight role to external System Implementation Partners where required.
• Working closely with EMEA Third Party Management team & project team members to interpret business requirements & operating model and develop functional outcomes.
• Work closely with the Process Unity Technical team (vendor) to observe change governance and follow agreed development standards.

Background

• The core focus of this role will be ownership of all minor development items, material enhancements, development of new functionality/capabilities, implementation/configuration of new modules and other build and technical delivery activity relating to the Process Unity platform and associated Third Party Management technology across the EMEA Region.
• The role involves working closely with business customers and other members of ITSD team to deliver optimal and prioritised Technical solutions to the business.

Knowledge, Skills, Experience and Qualifications

Education & Qualifications:

• Educated to degree level or equivalent vocational or working experience.
• Over 5 years' experience within a Technology Implementation lead, Project Manager or Business Analyst role operating preferably in the financial services industry.
• Certification in Process Unity or a similar platform would be advantageous.

Knowledge & Experience:

• Demonstrable hands on technical understanding of Third Party Management technology.
• Ability to clearly describe end-to-end business processes and the key integration points, work cross-functionally across different business processes within an organization, and knowledge of challenges faced by implementation teams
• Strong I.T. analysis, configuration and development experience and implementation in a formal SDLC environment.
• Substantial experience of data analysis and reporting
• Advanced knowledge of office suite applications, especially MS-Visio, MS-Excel and MS-Word
• Working knowledge of Agile tools, JIRA, Confluence and / or MS DevOps.

Skills:

• Empathetic with strong analytical and problem-solving skills
• Excellent written and verbal communication skills with the ability to communicate appropriate, concise and accurate information.
• Ability to multi-task, with excellent interpersonal skills, organisational awareness and people skills.
• Strong stakeholder management, negotiation, influencing and communication skills
• Fluency in written and spoken English.
• Ability to operate sensitively and effectively in a multicultural environment.

We recognise our role as a bank to support social change and welcome all applications, including those from groups often under-represented in financial services. We value the uniqueness of professional and personal, backgrounds and perspectives as they play a vital role in continuing the sustainable growth of our organisation. We'll ensure reasonable adjustments to our recruitment process are offered due to a disability or long-term condition whenever requested.

We are committed to transparent and equitable pay practices. Compensation is determined using objective criteria, including skills, experience, and role responsibilities, and applied consistently throughout our recruitment processes. We do not request candidates' pay history and are committed to preventing unjustified pay disparities.

About SMBC

A trusted partner for the long term
United by a sense of purpose towards our customers - to be a trusted partner for the long-term - and our universal banking platform in EMEA, we deliver a full suite of corporate finance products and solutions to our customers, including corporate, structured and trade finance, leveraged finance, loan market and treasury products. We can also provide investment banking and advisory services and a range of innovative solutions in global capital markets.
Find out more about what we do and who we are at https://www.smbcgroup.com/emea/careers

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