L3 Data Operation Engineer L3 Data Operation Engineer …

Morgan Stanley
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
Morgan Stanley
in Tokyo, Tokyo-to, Japan
Permanent, Full time
Be the first to apply
See job description for details

Morgan Stanley is a global financial services firm and a market leader in investment banking, securities, investment management and wealth management services. With more than 600 offices in 33 countries, the people of Morgan Stanley are dedicated to providing our clients the finest thinking, products and services to help them achieve even the most challenging goals. For further information about Morgan Stanley, please visit www.morganstanley.com

Core Infrastructure (CI) I is that global technology group that delivers the software and hardware technology solutions that make our businesses run. The team manages the production, operations, and engineering of our data centers, voice and data networking solutions, wireless technologies, server and database operations, desktops, servers and mainframes

As a core CI pillar, the ENS L3 Operation team is responsible for the deployment, maintenance, and support of our global Data & Voice network, utilizing the latest telecommunications and networking technologies available, to deliver the best possible end-user experience.

The team has an opportunity for an experienced L3 Data Network Operation engineer. The role will be highly focused on Production Management & Operations, and the successful candidates will also be involved in projects to improve stability of the Network Services.


· The candidate will be responsible for supporting global data infrastructure, including Incident, Problem, and Change Management as part of a global “follow the sun” group;

· Apply, examine, support and troubleshoot a global network including routers, switches, WAAS, Load Balancers and firewalls;

· Using tools and automation to proactively monitor and assure latency compliance and quickly respond to any issues;

· Successfully receive technical escalations and independently provide solutions to resolve high impacting network incidents. Expertly conduct root-cause analysis for major problems and drive the troubleshooting to resolution;

· Communicate with business units during projects and incidents;

· Point of escalations for offshore Level1 and Level2 for incident management;

· Operational acceptance of new deployments and create technical documentation for as built environment;

· Participate in vendor management and governance process;

· Participate in on-call duties in rotation. Week-end work expected;

Skills Required:

· The successful candidate will have 5+ year experience in a similar position in an equivalent Financial Services firm; ( candidates without financial services experience can also be considered if they have exceptional technical networking skills especially from service provider/ carrier, or network equipment resellers )

· Hands-on experience with Data Network skills; expert IP routing and LAN switching troubleshooting skills

· An excellent knowledge of data networking principles as well as an excellent knowledge of the specific technologies to manage and support high-speed networks;

· Expert-level ability to decode packet captures and identify network and application issues;

· Hardware: Cisco Switches and Routers, Juniper Switches and Routers, Arista Switches, Nortel/BNT Switches, Adva and Ciena DWDM, F5 BigIP Load Balancers;

· Ethernet technologies: SPT, 812.1Q, VPC, Multilayer Switching; VXLAN ; Leaf-Spine IP Fabric

· WAN technologies: SONET/SDH, MPLS, Classic TDM;

· Protocols: OSPF, BGP, RIP, TCP/IP;

· Multicast routing: PIM, IGMP, MSDP;

· Expert-level ability to decode packet captures and identify network and application issues.

· Low Latency Specific Tools: Corvil Latency Management Platform, Endace Probes, nPulse Hammerhead probes;

· Certifications: CCIE R&S or equivalent is desirable. Juniper, Arista certifications desirable;

· Financial Market Data, Client and Exchange connectivity is a strong plus;

Experience with scripting languages, and/or network deployment automation / orchestration tools is a strong plus;


Skills Desired:

· Desire to learn and adapt to new technology;

· Ability to prioritize along with good time management skills;

· Excellent interpersonal skills;

· Good problem solving skills;

· Ability to participate as part of a team;

· High level of initiative, proactive approach;

· Ability to work in a team environment;

· Sense of ownership/accountability;

· Flexible and adaptable to meet the teams needs;

· Honest, hardworking and reliable;

· Ability to use Microsoft applications, Word, Excel and Outlook;

· Proficient in UNIX or Linux;