Associate Account Support Analyst - French speaker

  • Competitive salary
  • Riga, Latvia Riga Riga LV
  • Permanent, Full time
  • FACTSET
  • 25 Apr 18 2018-04-25

As an Associate Account Analyst, you will join one of the biggest and fastest growing office in Europe; you will combine your strong interest in the financial markets and technology with a thorough understanding of the FactSet applications. In this role, you will have the opportunity to work very closely with a team of consultants; learn from their experience and work closely with them on key client projects.

Offering an unparalleled level of service, Associate Account Analyst assists the senior team and clients by:

  • Answering day-to-day client account queries and providing creative solutions.
  • Implementing challenging projects which help optimize our clients’ workflows
  • Manage client conversion and coverage checks with the aim of contributing to ASV growth
  • Training clients virtually
  • Assist seniors in delivering added value solutions to our clients
  • Clearly communicate the progress on ongoing projects, tasks and deadlines.

A career in Client Solutions at FactSet is a unique opportunity to gain a breadth of knowledge and experience within the financial industry, which will lead to further exciting opportunities within a growing office.

Job Requirements

  • A good bachelor’s/Master’s degree or equivalent
  • Fluency in English and French language is a must
  • Strong numeric, analytical & problem solving skills
  • Exceptional communication skills
  • Enthusiasm, drive and a desire to excel in a client facing role

Highly desired attributes:

  • A strong knowledge of Microsoft Excel
  • Previous client facing experience
  • A commercial attitude
  • Strong attention to detail