Senior Associate, Digital Risk
Senior Associate, Digital Risk - Vilnius, Lithuania
Are you ready to join an advanced team in a global company that customers depend on to prevent fraudulent transactions? Do you want to join a digital revolution? Join Western Union as a Senior Associate, Digital Risk. Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We're a FinTech that's using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We're a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen. Better requires process discipline and simplification
We'll be looking to you to conduct real-time analysis of transactional and customer records to link unidentified transactions and accounts to known digital fraud patterns. It will be up to you to make instinctive and logical decisions with little to no supervision about whether transactions should be canceled or processed. This includes contacting customers to verify transaction details when required to prevent customer losses. You'll also be responsible for administration and data-entry of account information following the established guidelines for the organization. We are looking for a team member who is self-driven, has great problem-solving skills, and is constantly looking for self-development opportunities.
Here are some skills, attributes, and qualifications you will have:
- Fluency in English is required, written and verbal
- Analytical, organizational, and customer service skills
- Schedule flexibility working evening or night shifts, including weekends and holidays (14:00 - 22:30 or 22:00 - 06:30)
It will help you to stand out/succeed if you have:
Join us, and let's move money for better
- Bachelor's degree (it might be related to Statistics, Applied Mathematics, Technical, Engineering, Business or other)
- Advanced Excel skills
- Basic experience with SQL/Hive query languages
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It's an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you're ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We're a company on the move, and we want our people to grow and develop. You'll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status.
Annual base salary gross: 13 689 - 23 467 EUR
The base salary range represents the low and high end of the Western Union salary range for this position. Actual salaries will vary and will be based on various factors, such as the candidate's qualifications, skills, and competencies. The salary is one component of Western Union's total compensation package for employees. Other rewards and benefits include short term incentives, health insurance (several options to choose from), accident and life insurance, access to the best in class learning and development platforms, flexible work arrangement, to name just a few!