Tasks/responsibilities • Support of the implementation of SLM • Improve the process based on stakeholder feedback • Support of the acting staff members adapting the process • Staff training
Qualifications/required skills
- 5+ years of related business experience with a track record of accomplishment in large, complex projects and change initiatives
- Experience in SLM processes
- Process design, modelling and documentation
- Prefund ITIL knowledge, COBIT knowledge would be of advantage
- Experience with SNOW License Manager would be of advantage
- Highly motivated and engaging nature, positively assertive
- Ability to work independently and under pressure with a high degree of reliability/flexibility
- Team player with excellent communication skills at different levels
- Proficiency in written and spoken English; German and/or French language skills would be an advantage