Transfer Agency Specialist(Investor Service) Senior Associate Transfer Agency Specialist(Investor Service)  …

State Street Corporation
in Luxembourg, Luxembourg, Luxembourg
Permanent, Full time
Last application, 21 Feb 20
State Street Corporation
in Luxembourg, Luxembourg, Luxembourg
Permanent, Full time
Last application, 21 Feb 20
State Street Corporation
About Us

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It’s also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You’ll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us.

As an Affirmative Action/Equal Opportunity Employer, we consider applications for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law. For more information, for U.S. jobs only, please read our CEO Statement.

Who we are looking for:

The role holder will be responsible for the daily supervision of the Transfer Agency A1’s and A2’s providing an efficient and responsive service to all clients/investors, whilst ensuring full compliance with internal controls and procedures. They will act as a point of escalation for A1’s and A2’s on technical and client queries.

Why this role is important to us

The team you will be joining is a part of International Fund Services (IFS), acquired by State Street in July 2002. IFS, also known as Alternative Investment Solutions is a recognized industry-leading provider of fund accounting, fund administration and risk services to hedge funds and private equity funds. These services are fully integrated to provide complete end-to-end solutions that span the front-, middle- and back-office requirements of institutional investors.

Join us if making your mark in the alternative investment industry from day one is a challenge you are up for.

What you will be responsible for
As Transfer Agency Specialist Senior Associate you will:

  • Day to day supervision of the Transfer Agency A1’s and A2’s ensuring daily, weekly and monthly deliverables are met in accordance with internal controls.
  • Review cash, end of day and sign off on echecklist to ensure full reconciliation of all cash accounts.
  • Review of the ‘Dealing Date Report’ to ensure all trades are accurately booked in ISS.
  • Responsible for monitoring and tracking team activity against all shared mailboxes and assisting the team with queries.
  • Identify key priorities within the team on a daily basis and assign appropriately to ensure delivery of all tasks.
  • Actively manage day to day relationship with the clients, escalating issues to their Manager when required.
  • Closely liaising with the AML team reviewing and monitoring anti money laundering documentation in line with policies and procedures.
  • Day to day performance management of the team, one to one meetings and annual performance cycle ensuring development and review of staff against goals.
  • Actively partake in the recruitment process to effectively resource team.
  • Act as a point of escalation for the team for technical and client queries providing an efficient and swift service to Investors

What we value:

  • Ensuring the clients expectations are met and all deliverables are met accurately and in a timely manner.
  • Understanding and dealing with the changing regulatory environment.
  • Handling complex queries.
  • Now involved in PPR process, coaching, one to one training, time to support these tasks with the demands of day to day workload.
  • Continuing to learn the TA process including applicable policies and procedures and the use of ISS.
  • On the job training for A1’s and A2’s.

Education & Preferred Qualifications:

  • Degree in Finance and/or Business Related area (minimum 2.2) or relevant working experience.
  • 3-5 years Fund Administration experience (preferable Hedge Transfer Agency) with at least 1 year’s supervisory experience.
  • Proficient in Microsoft Office applications in particular Excel.
  • Good working knowledge of AML policies and procedures.
  • Experience in working to tight deadlines, with an ability to multi task and to work calmly under pressure.

Additional requirements:

  • Support business growth through the on boarding of new clients.
  • Support manager to engage, develop and retain employees by creating an environment of continued learning.

About State Street
What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at

As part of State Street pre-hire background screening process, we apply a risk-based approach to determine the requirement of carrying out such checks on candidates, including criminal record checks. This role is judged to be sufficiently sensitive to warrant carrying out a criminal record check. By applying for this job you are consenting to State Street completing background checks including criminal record checks.