Windows Engineer/Citrix Windows Engineer/Citrix …

IBM
in Cyberjaya, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
IBM
in Cyberjaya, Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Windows Engineer/Citrix

Introduction



The infrastructure running industries likes transportation, energy, insurance, banking or healthcare is quickly changing as the world's relationship with technology evolves. Companies have more choices than ever before between on-premise, off-premise, or a hybrid approach. Our Infrastructure Specialists are responsible for keeping up with these latest and greatest of these changes and using their expertise to deliver solutions that meet the needs of our customers and products.

Your Role and Responsibilities



Professional Responsibilities and Duties:
• Provide 3rd level support.
• Win2008, Win2012 system Administration/end user support
. Citrix XenDesktop 7.6 + NetScaler users support - build and restore
. Be active in the TSM and Active Directory and other server migration.
. Responsible with all Batch Scripting
. Implementing server health checks and audit activities when required as assigned
• Explore new technologies that will enhance/expand NT/Netware system use to all areas of the organisation.
• Perform upgrades to existing servers.
• Responsible for organising communication of all changes to appropriate parties.
• Provide after-hours support for the Servers for various clients.
• Proactively identify issues within customer networks
• Identify issues that can increase productivity
• Work as a team
• Problem management:
• Put updates into problem record in timeframe required
• Completion of RCA's
• Post review & follow up of action items.

Experience in:
• MCSE, CCA, (Citrix certified)
• Windows Active Directory
• TSM (MSS) Backup and Restore
• Must be customer-orientated while maintaining focus on the overall delivery of service.
• Able to communicate fluently (verbally and written with users, peers and superiors.
• Demonstrate good project management skills.
• Must have a sound knowledge of operating systems used.
• Must have a sound knowledge of Problem and Change Management methodologies.
• Must have a sound knowledge of IBM Hardware
• Perform recovery of servers
• Citrix presentation Server (including Web interface, RM and IM) - Level 3 Minimum.
• Understanding of networking and firewall concepts

Required Technical and Professional Expertise



Min 5 -7 years
Bachelor Degree in Computer Science, IT

Preferred Technical and Professional Expertise



Experience in:
• MCSE, CCA, (Citrix certified)
• Windows Active Directory
• TSM (MSS) Backup and Restore
• Must be customer-orientated while maintaining focus on the overall delivery of service.
• Able to communicate fluently (verbally and written with users, peers and superiors.
• Demonstrate good project management skills.
• Must have a sound knowledge of operating systems used.
• Must have a sound knowledge of Problem and Change Management methodologies.
• Must have a sound knowledge of IBM Hardware
• Perform recovery of servers
• Citrix presentation Server (including Web interface, RM and IM) - Level 3 Minimum.
• Understanding of networking and firewall concepts

About Business Unit



At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network.  It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

Your Life @ IBM



What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM



IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement



For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM



IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

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