Order Management Analyst (Fresh Graduates)
This is a career path focused on the compliance, timeliness and accuracy of processing customer orders, renewals and cancellations. The timeliness and accuracy of orders will ensure revenue recognition accuracy, SOX and business rule compliance and customer delight.
This job is focused on compliance with timeliness and accuracy in validating and processing customer new and renewal orders and also the cancellations. General Job Duties:
• Validate client contract and make sure process align according to SOP
• Process order and data entry in SAP billing system
•Ensures invoices are correct and dispatched timely to business partners
•Ensures revenue is recorded properly with regard to contracts to ensure SOX compliance
•Maintains open communications with customers (internal and external) to maintain customer delight
•Maintains complete and accurate customer information Specific Job Duties:
•Knowledge of multiple product areas
•Validates order packet
•Works closely with Finance, Legal and Sales to ensure accuracy of order packet
•Sets up new customers and vendors in billing system
•Contract coordination and approval process in accordance with rules defined by Legal
•Countersigns contracts when needed or organizes signatures following the agreed approval process
•Sends countersigned contracts to customers Required Education / Experience:
•Degree (in any field)
•Typically at least 1 year experience in relevant field (billing, renewals, contracts, legal, banking and insurance)
Flexible on work shift (between APAC & EMEA hours)
Multi-language capability - able to read (French, German, Japanese, Korean, Mandarin)
Knowledge in SAP , CRM and Salesforces
Requires knowledge and skills gained through formal training or considerable work experience
Requires established skills to perform a range of day-to-day activities
Applied experience and skills to complete assigned work within our area of expertise
Works within established procedures with a moderate degree of supervision Other Skills:
•Excellent organizational skills
•Ability to interact professionally with peers
•Reliable and able to work under pressure
•Good problem solving skill
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We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process and only qualified candidates will receive consideration and follow-up.
IHS Markit is proud to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by law. We maintain a drug-free workplace and perform pre-employment drug testing. As a federal contractor in the United States, IHS Markit is required to participate in the E-Verify Program to confirm eligibility to work in the United States. For information regarding legal rights and protections in the United States, please click on the following links:
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----------------------------------------------- Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.