• Competitive
  • George Town, Pulau Pinang, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 14 Mar 18

Transaction Services Representative

Transaction Services Representative

  • Primary Location: Malaysia,Pulau Pinang,George Town
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18014686


Transaction Services Representative 5:
  • Perform day-to-day operational tasks in trade service transactional processing.
  • Deliver services in line with agreed service standards and turnaround time to meet customers' expectations
  • Handle basic enquiries received from internal and external customers & provide workable solutions to client or supplier inquiries
  • Ability to grasp Product features, operational and technology aspects of transaction processing
  • Ensure compliance with guidelines and policies governing trade service / finance operations
  • Provide technical support to Product and Relationship Managers of the business units
  • Ability to handle tasks and special projects by ensuring timely delivery in accordance to project plans


  • A recognized tertiary qualification in Banking, Finance, Business, Economics, Accounting or Management
  • Candidates with 1-2 years experience in international trade activities or trade finance / cash processing is preferred
  • Fresh graduates with a minimum second class upper honors degree is encouraged to apply
  • Good PC software application knowledge
  • Good communication and inter-personal skills
  • Team player and ability to work in high challenging environment
  • Wiling to work in staggered hours or shift
  • Wiling to work on long working hours and irregular Public Holidays
  • Candidates with high level of maturity with positive mentality and attitude
  • Vigilant and attentive to details and polite in dealing with internal/externals customers and staff
George Town, Pulau Pinang, Malaysia George Town Pulau Pinang MY