AVP, Digital Risk & Compliance AVP, Digital Risk & Compliance …

OCBC Bank (Malaysia) Berhad
in Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
OCBC Bank (Malaysia) Berhad
in Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
AVP, Digital Risk & Compliance
Overall Responsibility
  • Responsible for driving and leading all activities related to risk, compliance and audit for CFS Digital Business to ensure all gaps throughout the business is mitigated.

Key Responsibilities
  • Drive the risk, compliance and audit requirements in a proactive manner by implementing new methods and strategy at 1st line of defense. Incorporating the awareness at product development stage.
  • Collaborate with CFS Risk and Prevention, Banking Fraud Management, Operational Risk Management, Audit and other relevant stakeholders in mitigating and complying to all guidelines and requirements related to Digital Business.
  • Plan and execute comprehensive awareness strategy to engage our customers in the usage of internet banking facility.
  • Work closely with the Digital Business Product Management team to mitigate risk at design stage of products.

Execution & Delivery:
  • Drive and lead all internal and external requirements and guidelines related to risk, compliance and audit for Digital Business.
  • Ensure the various teams submit Regulatory Report on time e.g. BNM STATsmart Reporting (monthly and quarterly), FINET reporting (half yearly), Other adhoc report requests by BNM/MAS and PayNet.
  • Timely submission of CSA, RCSA and RRSA with supporting documents.
  • Review of monthly department performance matrix and escalate any red flags to HOD or delegate.
  • Assist PIC to review and update internal department process flows.
  • Ensure department staff compliance with internal and regulatory guidelines and policies and escalate any non-compliance to HOD or HOD delegate for further action.
  • Ensure various teams participate and complete any BCP and BCM related activities.
  • Ensure response to customer on CFS internet banking disputes are met.

  • Lead and mentor team members in risk, compliance and audit best practices and strategy
  • Strengthen the risk and compliance awareness and knowledge among current team members.
  • Promote the importance in meeting requirements and guidelines related to Digital Business.
  • Establish highly effective and collaborative relationships with key bank stakeholders such as CFS Risk and Prevention, Banking Fraud Management, Operational Risk Management, Audit and SG counterpart.
  • Partner with internal stakeholders to promote compliance of internal and external requirements within the department.
  • Collaborate with SG counterpart to gain best practices in addressing and communicating fraud trends in the region.

  • Possess 5 - 7 years of experience in risk assessment, mitigation and monitoring; meeting compliance requirements and working with internal and external audit.
  • Able to provide constant support and assist with enquiries on compliance-related matters to internal customer for areas related to Internet Banking and Mobile Banking.
  • Experienced and familiar in reviewing BNM and PayNet guidelines and requirements.
  • Able to build strong relationships and create good rapport with internal and external stakeholders.
  • Very detailed and thorough in reviewing guidelines and requirements.
  • Good analytical skills in identifying risk and compliance gaps throughout different stages of product development.
  • Capability of working in a fast-paced environment to meet tight deadlines and highly adaptable.
  • Experience in leveraging industry fraud analytics to mitigate latest fraud trends and increase the security of online banking
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