Assistant Manager Client Implementation

  • Competitive
  • Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY
  • Permanent, Full time
  • HSBC Bank (M) Berhad
  • 18 Jun 18 2018-06-18

Assistant Manager Client Implementation

Some careers grow faster than others.

If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

HSBC is recognised as one of the top tier providers of Global Liquidity and Cash
Management (GLCM) services in the Asia-Pacific region. As more corporate and institutional clients continue to consolidate their banking activities with the introduction of payments and cash management services, the potential growth of this business is substantial. Our customers view our regional client service proposition as a key element in deciding with whom to mandate their business.

We are currently seeking an ambitious individual to join our Global Liquidity and Cash Management Team team in the role of Assistant Client Implementation Manger , working together with colleagues to define, manage and achieve divisional business targets.

Principal Responsibilities

  • Lead, implement and manage large scale or complicated domestic and regional cash management solutions for customers across the Asia Pacific region. The incumbent has to ensure products and services are delivered in a coordinated, efficient and professional manner. Managing and reviewing the implementation progress to successfully implement cash management solutions and assisting customers to transition smoothly to HSBC;
  • Discuss intefacing solutions and provide professional advice/suggestions with the customer's Treasury/Finance/IT executives.
  • Participate in deal teams to provide implementation insights to customers and identify alternate solutions through agreement with Product/Sales/Relationship Managers.
  • Comprehend and analyze complex data on customer's domestic/regional cashflow/operations, systems set ups, to identfy/satisfy customer needs and promotion of PCM products and other banking services where appropriate.
  • Assist in the launch of GLCM products and also to provide initial training, on-site support to GLCM products.
  • Serve as a focal point externally and internally on all aspects of cash management related issues.
  • Provide assessment of new products and review existing products for on-going enhancements.
  • Provide consultation to the sales team and participate in the bidding process to secure mandates.

Skills & Attributes

  • Thorough and diverse knowledge of banking operations, products, services, and systems throughout Asia Pacific.
  • Have a high external profile, a confident outlook as well as strong interpersonal and communication skills, working together with companies Treasurers/Financial Controllers in providing advice and ongoing support.
  • Strong PC skills (Word, Excel, Powerpoint, Project & Databse management).
  • Ability to deliver against a strict timeline.
  • High level of personal motivation, time management, planning and organisational skills.
  • Preferably 3 years of working experience in GLCM or a customer facing function;
  • Able to work under minimum supervision.
  • Good command of spoken and written business English.
  • An ability to present to customer is essential.