Assistant Vice President Assistant Vice President …

Aon
in Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Aon
in Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Assistant Vice President
We're hiring!

Aon is currently recruiting a Assistant Vice President to join our team in KL , Malaysia .

About Aon
Headquartered in London, Aon Plc is a leading global professional services firm providing a broad range of risk, retirement and health solutions. Our 50,000 colleagues in 120 countries empower results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.

At Aon, you'll be part of a team which will support and inspire you and provide the opportunities and resources to develop your skills. It's an environment which encourages you to achieve your best - together we'll empower results.

Responsibilities:

Project Management

TBS / Explorer / World Class Broking:
  • TBS/Explorer
    • Business Analysist for the overall project and is to be the country TBS expert after go-live
    • He/She is the go-to person for all TBS (except for GBOR functionalities) and Explorer related matters
    • Provide plan population and self-help training to new MY users
  • Word Class Broking
    • Be the expert in RFP creation
    • Conduct Training for new users on RFP functions
    • Work with SMEs and Business Decision Maker(s) on RFP settings, setup alerts, provide content on scoring criteria etc.
  • Change Management - Represent and/or coordinate with SMEs and Business Decision Maker(s) on Operating Model Change (if any), process changes (mapping and education)
  • Data Integrity - responsible for flagging discovered inaccuracies of data loaded into TBS

Aon Pulse:

Prior Complete Rollout
  • Conduct a gap analysis on current claims/census/premiums data that is required for Aon Pulse
  • Participate in insurer engagement sessions, create meeting minutes, action log and perform follow up on all outstanding items
  • Work with ACIA to complete user acceptance testing and QC of initial reports
  • In conjunction with the ACIA team, train the Health Solutions and Sales teams on Aon Pulse capabilities
  • Support implementation of Aon Pulse
After Complete Rollout
  • In conjunction with the ACIA team, train the Health Solutions and Sales teams on Aon Pulse capabilities
  • Conduct internal Pulse training to new MY users
  • Able to interpret, explain, and peer review Pulse report content
  • Key support role to Health Solution's Business Team(s) for Pulse report production and preparation for client meeting, with collaborative focus on client insights and advice
  • Able to identify Pulse report data issue (e.g. potential unusual data trends requiring investigation)
  • Escalation / triage point between MY Health Solutions team and ACIA - for all Pulse technical / data queries
  • Troubleshoot reporting and data queries raised by MY users
  • Where available, review Aon Pulse QA Report (exceptions / rejections), identify the corrective action, and, where applicable, address data issues and or override exceptions
  • Where applicable, refer data corrective actions to Health Solutions Leader for carrier engagement and resolution
  • Notify MY Aon Pulse stakeholders (e.g. Health Solutions Leader, Team Leaders), where data loads are successfully / unsuccessfully applied to the Pulse database
General:
  • Overall owner of technology utilized by business
  • Primary liaison between the Business Unit and Technology Teams
  • Coordinate and conduct User Acceptance Tests (UATs) for implemented systems
  • Conduct system training and update sessions for MY end users
  • Work closely with MY end user(s) to support and provide advice on system related queries
  • Update system settings when required to facilitate systems processes
  • Provide regular updates to the management team
  • Liaise with internal and external stakeholders to define business problems and needs
  • Identify opportunities for streamlining and improving system and business processes
  • Conduct business requirements gathering for future project(s) / initiative(s), including Aon Care and Voluntary Benefit Solutions
  • Develop and maintain business and solution requirement documentations, process and user guides

Requirements

Education & Qualifications/ Expected Experiences:
  • Diploma/Degree in Business Admin / Insurance or any related field
  • Min of 5 years in heatlh insurance background and knowledge
  • Experience in p roject management is a must
  • Employee benefits industry consulting experience has added advantage

Skills & Knowledge:
  • Computer Skills (especially the Office Suites: Excel, PowerPoint, Word, and Tableau)
  • Communication skill in English (both written & oral)
  • Excellent communication, presentation, interpersonal and public relations skills - able to communicate effectively across organisational levels

How to Apply
Your opportunity to empower results could start right here. Make your mark and apply online today with a brief covering letter and your resume, sharing relevant achievements for this position.

We Offer You
A competitive total rewards package, continuing education & training, and tremendous potential with a growing worldwide organization.

Our Colleague Experience
Every day, our colleagues make a difference, work with the best, own their potential, and value one another. Together, we share this one purpose: to empower economic and human possibility around the world. This unifying goal is at the heart of our identity, and it lives in everything we do. To learn more about our colleague experience, visit Aon Colleague Experience.

Aon is an equal opportunities employer. We are committed to creating a winning and inclusive culture where everyone feels valued and has opportunities for growth and development.
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