Business Analyst (Technology & Operations)

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Standard Chartered Bank Malaysia Berhad
  • 15 Feb 19

Business Analyst (Technology & Operations)

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.


The Role Responsibilities

  • Work through requirements analysis, validation, and verification, ensuring that requirement statements are complete, consistent, concise, comprehensible, traceable, feasible, unambiguous, and verifiable
  • Elicit requirements using interviews, document analysis, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, competitive product analysis, task and workflow analysis, and/or requirements workshops.
  • Collect and analyse the project's business requirements and transfer the same knowledge to the development team.
  • Develop wire frames, workflow, use case diagrams, flowcharts, and other analysis-type documentation.
  • Development of test scenarios and test cases, and testing activities necessary to assess the quality and completion of system implementations
  • Review and/or prepare system documentation and specifications in accordance with methodology.
  • Facilitate requirements prioritization based on business value
  • Manage requirements traceability information and track requirements status throughout the project.
  • Assist in enforcement of project deadlines, schedules, and methodologies.
  • Prepare end-user training and process documents for stakeholders




Our Ideal Candidate:


Experience: 10- 14 years

  • Experience with implementing Identity & Access solutions (including Two Factor Authentication and/or Privilege Access solutions) preferred.
  • The candidate must be process-oriented with sound judgment, attention to detail, accuracy, and follow-through including the flexibility to perform in an ever-changing work environment.
  • Excellent interpersonal and communication skills, including ability to negotiate, compromise and demonstrate diplomacy in sensitive situations across diverse cultures
  • Understanding of audit and compliance requirements applicable in a compliance industry is necessary
  • CISM and CISSP certification preferred. Other relevant security certifications will be considered.
  • Strong presentation skills with an excellent standard of English
  • Strong problem solving and analytical skills with a troubleshooting mindset
  • Must be articulate and composed when delivering difficult messages to stakeholders
  • Bachelor Degree in Engineering, Computer Science/Information Technology or its equivalent.


Apply now to join the Bank for those with big career ambitions.