Business Transformation Analyst

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • OCBC Bank (Malaysia) Berhad
  • 21 Mar 19

Business Transformation Analyst

  • The role of Business Transformation Analyst is to lead and contribute to the execution of our digital strategy and roadmap by actively engaging in branch capability build projects.
  • The candidate will oversee all systems-related initiatives relevant to Digital Branches, with the intention to make our processes that will help our sales staff to improve productivity, automated and straight-through, and also to transform customers' banking experience with us.
  • Assume the role of Business Analyst or Project Lead for designated projects and system enhancements, in particular the CRUISE (CRM) and ROME platform.
  • This would also involve developing new capabilities onto our existing platforms (eg. ROME, CRUISE) and introducing new innovative and useful solutions.
  • Prepare/Review User's Requirements and Functional Specification Documentation based on User's needs as well as a good understanding of ROME and other applicable systems.
  • Plan and determine resources required to carry out the various systems enhancement and project tasks.
  • Prepare/review test plan and test scripts for execution of User Acceptance Test (UAT) for systems enhancements/new systems.
  • The role requires focus and commitment to delivering results and finding solutions to meet deadlines and the ability to work on and complete multiple initiatives and tasks in parallel.


Qualifications
  • Possess strong business analysis, requirements gathering and testing management skill. Project Management and CRM skill is an advantage.
  • Ability to plan, prepare and executing initiatives or projects.
  • Ability to work & coordinate cross functionally and with people of all levels.
  • Ability to being the user interface managing the needs of business and IT.
  • Strong written and verbal communication skills.
  • Independent, self-motivated with high drive, initiative and commitment to work as a team.
  • Technology-savvy, demonstrating strong understanding of technology and proven track-record of effectively articulating value to business units.
  • Well verse with Microsoft Office i.e. Word, Excel, Power Point, Microsoft Project, Microsoft Visio, HP QC (Quality Centre) etc.