• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 18 Oct 17

Citibank Berhad KL - CBSU Analyst

Citibank Berhad KL - CBSU Analyst

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17059015


Key Responsibilities:
  • Conduct sampling, inspection, and testing on disposition of Customer Due Diligence (CDD), Trigger Event
  • Work with analysts to provide guidance on errors found and ensure remediation is completed within timeline
  • Prepare metrics reporting and trend analysis with respect to the QA workflow for tracking performance of controls
  • Discuss any deficiencies, issues and trends identified during QA testing with supervisor and execute on plans to improve quality, e.g. refresher training to KYC Analysts
  • Identify any potential quality issues per defined process and escalate potential quality issues immediately to management
  • Assist with maintaining and updating Quality Assurance policies, procedures and program infrastructure
  • Prepare metrics reporting on a regular basis (daily, weekly, monthly & ad-hoc) for various stakeholders including CBSU, branches, AMLCO, senior management at local, regional and global level
  • Perform Manager Control Assessment (MCA) testing on a monthly and quarterly basis to ensure control and processes are in place
  • Perform KYC Review Work Item trigger trend analysis versus capacity planning and implement smoothing strategy when necessary
  • Training manager in audience management and tracking of KYC related training completion
  • Innovative problem solving and process improvement in all gaps (process, system and procedures related) identified
  • Assist with AML audit and exam-related activities
  • In-business control to support Consumer business in compliance with Citi's policies, guidelines and local regulations at all time
  • Maintain a high standard of operational control / audit compliance
  • Supporting role to CSBU


Qualifications and Competencies
  • Bachelor's degree or higher required
  • 1-2 years of banking experience, QA experience preferred
  • Experience of AML / KYC (Know Your Customer) needed
  • Analytical skills
  • Computer literacy and proficiency in Microsoft Office Suite (Word, Excel, Project, PowerPoint)
  • Successful candidate must be detail-oriented and highly confidential