• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 22 Mar 18

Citibank Berhad KL, Consumer Business Support Unit Head (VP)

Citibank Berhad KL, Consumer Business Support Unit Head (VP)

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18009661


Position Objective:
  • Support Consumer Bank on OneKYC operating model (system enhancements, business processes, governance) to ensure compliance to US and local regulations including adherence to Citi KYC policies and standards. Serve as a Principal contact point for Global PMO Tech Team and Regional AML Team for MY
  • Provide oversight and support consumer business to ensure AML policy and standards including local regulatory guidelines are in compliance
Principal Responsibilities:
  • Work with various consumer business lines to perform timely gap analysis and have corrective actions to close gaps on matters related to AML and KYC guidelines, policies and standards. These include audit review issues from other countries
  • Raise issues, identify action plans with business and ensure timely escalation of issues to senior management through Consumer Risk and Control, Country AML and BRCC Governance forums
  • Work closely with CBSU and Retail BBandD to ensure KYC and AML activities are completed timely with quality reviews - Periodic Reviews, AIRs, HRAC Overlays and Feedback Loop
  • Participate in monthly governance calls with KL Hub for AML Mantas Monitoring, Batch Screening and Regional Business CBSU calls
  • Lead business and liaise with regional and global team on the continuous CitiKYC system enhancements through regression and sanity testing, tracking of Change Requests, Incident Tickets, ICC's, and escalate to IBC Head any issue that can have impact to regulatory compliance, customer impact and business processes
  • Ensure Compliance Bulletins on local regulatory guidelines are updated in RRM and incorporated into MCA, eDCFC where applicable
  • Work with business lines and HRSS to ensure training process for new hires and mandatory training for exiting employees in areas of compliance and AML/KYC modules are tracked, escalated. Training Modules are updated when new policies or regulations arise
  • Manage and supervise team of CBSU AML Analyst to ensure timely assessment and escalation of SARs as well as ensuring that account strategy (exit or retain/monitor) is done properly
  • Ensure timely assessment and escalation of SPF's and Annual Review of SPF, High Net worth customers, NPO's, Money Business Services
  • Ensure that Negative Screening escalation received from the Hub on  Level 2 batch screening reviews is done and reported timely
  • MCA - AML/CBSU Coordinator for Consumer, ensuring full adoption of MCA Gold Copy, and Execution across different Business Units
  • Lead and Support the business on the execution of Regional Initiatives related to AML, such as De-risk Products, Accounts, and Platform Implementations etc.
  • Support business on all AML/KYC and branch audit reviews - Regulatory and IA reviews. Ensure that appropriate CAPS are draft, and lessons learned are shared across branch Network in Partnership with BOF and BB and D


Qualifications and Knowledge/Skills/Behaviors:
  • Tertiary education (i.e. banking, accounting, finance, law, technology, business administration or related discipline)
  • Minimum 5 years work experience in regulatory, bank, AML, investment, insurance and/or fund management environment with audit, AML, compliance and/or technology background preferred
  • Have experience in project or program implementation including system implementation or enhancements
  • Self-starter, independent, adaptable to changes and disciplined.
  • Multidisciplinary tasks oriented
  • Ability to work with teams with different backgrounds and disciplines
  • Action and results oriented
  • Good verbal and written communication skills including excel and power point applications
  • High degree of energy and drive; good organizational and people management skills including understanding of sales personnel behavior
  • Commitment to teamwork, quality, details and integrity
  • Strong analytical skills to perform trend analysis on exceptions noted in reports and escalate issues/defects noted timely
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY