• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 2018-08-14

Citibank Berhad KL Risk and Control Operations Support

Citibank Berhad KL Risk and Control Operations Support

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18052120


The incumbent will provide Risk and Control guidance/advisory services specifically to CSC businesses and also cover Governance, Information Security, CoB, RM and Compliance matters. Share the responsibility to organize and supervise Quarterly Manager's Control Assessments (MCA) exercises for all the CSC departments to ensure corporate requirements are met.
Key Responsibilities:
  • Provide inputs for the quarterly CSC Compliance and Control Meeting with the committee, which consists of the Management Team and the Risk & Control Department Representatives - this is a forum for discussion with the committee on any significant business, operational and compliance issues; issues raised are tracked in this forum for closure
  • Ensure MCA across departments are performed by independent staff of the processes being tested and in accordance to prescribed standards
  • Perform quality checks on MCA sampling, review the results to ensure adequate documentation and ensure timely submission of results.
  • Review any issues highlighted within the units and corrective actions are timely raised
  • Provide support during internal or external audits
  • Track and follow up on corrective actions taken by the businesses on control, compliance and other issues raised by the auditors
  • Ensure clear communication to the staff in relations to Risk & Control, Fraud, Continuity of Business (COB), Information Security, Records Management, MCA, etc. through email escalations or training
  • Participate with migration / project teams for successful completion of key migration projects or any projects rolled-down by regional or global product groups
  • Ensure Intra-Citi Service Agreement (ICSA) is signed before migration takes place
  • Track that all CSC employees have completed mandatory new hire, compliance, control and information security trainings
  • Organize and participate in all COB drills - building, applications and call tree drills; ensure results are documented and failed drills to be re-tested within 30 days
  • Maintain good contact with Country and Regional Risk & Control team, Regional Information Security and COB Teams and Fraud and Record Management
  • Ensure that any new initiatives rolled out by Regional are successfully implemented


  • Preferred 5 to 8 years banking experience in various phases of risks, compliance, finance and quality management 
  • Degree holder
  • Strong leadership, team management and facilitation skills
  • With an eye for detail
  • Energetic, self-motivated, high initiative and result-oriented
  • Good interpersonal and communication skills
  • Able to work independently and with minimal supervision
  • Able to work with staffs across different businesses and designations
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY