• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 2018-08-20

Citibank Berhad KL Risk and Control Senior Manager

Citibank Berhad KL Risk and Control Senior Manager

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18050998


  • The incumbent will partner with the various functional units in the country Citi Service Centers (CSC) to actively manage operational risk in a manner consistent with Citi's risk appetite and Citi operational risk management framework and proactively support the CSC Head and the Country ERC Head in managing and mitigating operational risks and executing risk and control responsibilities for O&T as a First Line of Defense function
  • Provide support and guidance to the respective departments' Risk and Control coordinators, to ensure all functional units within the CSC comply with Citi policies, standards and procedures
  • Perform risk analysis and management and provide objective views on Information Security, CoB, TPM, TRM, RM and O&T risks, controls, and trends to the CSC head and the Country ERC head as applicable
  • Participating and managing deliverable requests from the regulators/auditors relating to the specific focused reviews as well as all Risk programs; collecting information and documentation in a timely manner, tracking and documenting requests and responses. Regularly report the audit status and progress to Senior Management and escalate any potential findings and issues for early resolution
  • Partner with the Regional teams to rollout new R&C initiatives and provide necessary training and guidance to the respective CSC Risk & Control teams to ensure smooth implementation
  • Oversee and manage the quarterly and annual MCA/ARA assessment process across the CSC entity units including performing quality checks on sampling, monitoring of completion, summarizing of results  and recommending of rating to Senior Management
  • Ensure that all significant risk and control issues are tabled in the country BRCC and CSC's Control and Compliance (C&C) meetings
  • Assist on cross border Data clearances within country by working closely with Country TPM, Legal and Compliance & stakeholders, respective country compliance officers and Cross border Data Clearance team
  • Monitor and track the timely completion and closure of the CAPs including follow up and escalation to Senior Management for CAPs that are at risk of being re-targeted
  • Ensure that the functional units in the CSC comply with the records management policy and coordinate with all departments to ensure proper roll out of Records Management Governance tools
  • Have oversight in the organizing of and participation in all COB drills and monitor timely completion by business units of their COB deliverables
  • Ensure Information Security requirements are being complied with in accordance to Citi Information Security Standards (CISS) for all functional units within the CSC
  • Assist the CSC Head and the Country ERC Head as a primary point of contact for Risk and Control related queries and matters pertaining to the CSC


  • The ideal candidate should have a minimum 8 to 10 years banking experience in various phases of risks, compliance, Finance and quality management
Skills & Competencies:
  • Degree holder. Post Graduate degree would be an added advantage
  • Strong leadership and facilitation skills, with an eye for details, Energetic, self-motivated, high initiative and result oriented
  • Good interpersonal and communication skills
  • Able to work with staffs across different businesses and designations
  • Strong verbal and written communication skills - English language
  • Able to partner with businesses and other support functions at senior levels in setting strategy and priorities
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY