• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citibank Berhad
  • 2018-10-20

Citibank Berhad KL Transactional Services Analyst

Citibank Berhad KL Transactional Services Analyst

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Transaction Processing
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18061113


  • Support day-to-day operations of Payment Processing
  • Engage with various stakeholders on issues related to payment and check issuance.
  • Handle operational related functions - on processing, day 2 review, handling escalations, productivity, system testing, projects and system enhancements.
  • Work proactively with the respective operations team to investigate and resolve exceptions or clients' queries within agreed timeframe.
  • Authorize transactions related to TCONs, Citi Direct, Flexcube and EBS
  • Assist department COB coordinator on COBTRACK and other regulatory system testing
  • Involve in process improvement to streamline workflows and procedures writing


  • Minimum of 3-5 years of work experience - preferably in banking/financial service
  • Strong execution skills in a multi-tasking mode and follow-up effectively
  • Good communication and interpersonal skills
  • Self-motivated, possess initiative and committed to quality
  • Strong team player with ability to work and think independently
  • Ability to achieve business objectives without compromising controls and risk parameters established
  • Ability to present information in a concise and precise manner to senior management