Conservation & Sales Quality Manager

  • Competitive
  • Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY
  • Permanent, Full time
  • HSBC Bank (M) Berhad
  • 19 Mar 18 2018-03-19

Conservation & Sales Quality Manager

Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC Amanah Takaful (INMY) leverages the HSBC Group's international experience and expertise in Islamic finance to offer a wide range of innovative and accessible Family Solidarity and General Takaful products to both consumers and corporate customers throughout Malaysia.

We are now inviting qualified individuals to join our team in the role of Conservation & Sales Quality Manager .

The jobholder will play a significant role in ensuring sales quality standards are met in the branches according to requirements, especially in the areas of regulatory and HSBC requirements.

He/she is to contribute to the development and implementation of the sales quality assurance programme and is expected to be flexible in work hours, mobile and interpretation of job scope, and to react proactively in a very volatile market and fast growing sales environment. He/she needs to have good analytical skills and ability to implement the persistency initiatives and also ensure its effectiveness.

· Broad-based knowledge of Insurance/Takaful sales - Life, General, Group business, multi distribution channels.
· Minimum 3 years' financial advisory experience, Bancassurance an advantage.
· CFP qualification, Pre-Contract Examination (PCE) license and Takaful Basic Examination (TBE) license an advantage
· Commitment, judgment and problem-solving skills - able to analyse data to identify key areas for improvement, and develop corresponding solutions
· Commercial-minded with strong business acumen - does not compromise on quality and control
· Self-starter with excellent stakeholder management and presentation skills.
· Own transport will be required.
· Strong verbal and written communication skills - must be able to communicate effectively both internally within INMY and regionally with Group executives.
· Proficient with Microsoft Office tools (Excel, Word and Powerpoint).
· Courageous leadership - to have the courage to be different and to challenge the status quo