Delivery Manager

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Standard Chartered Bank Malaysia Berhad
  • 20 Oct 18

Delivery Manager

About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Key Roles & Responsibilities:

•Interpret business requirements to design and document to technical solutions.
•Provide solution quotations to project requestors.
•Agree schedules and timelines with project requestors
•Work with the bank suppliers and carriers as required.
•Work with the various internal teams and processes required to deliver the projects.
•Manage the compliance and regulatory requirements of the various projects.
•Provide regular status reports on timelines, risks, issues, and commercials.
•Manage the internal change management process.
•Manage the operational, user and security testing.
•Manage the handover to operations on project completion.

Qualifications & Skills:

•Bachelor Degree in Information Technology, or an equivalent preferred but not essential.
•Minimum of 7 years' experience with real-time communications technology, preferably in Banking and Financial services sector.
•Self motivated and driven to deliver projects in a challenging global multi cultural environments.
•Ability to work in a high pressure situation with tight deadlines.
•Excellent written, oral communication and reporting skills.
•Good time management and organizational skills.
•Ability and desire to learn new skills quickly.
•Willing to travel as required by projects.
•Architecture and design experience with some or all the following products.
•Avaya
•CM / SM / SMGR / AES / CMS / ACR
•Cisco
•CUCM / CUC / UCCX
•Verint i360
•Proteus or equivalent call accounting systems
•Prognosis or equivalent monitoring tools
•Telco services
•Audiocodes gateways and SBC's
•Oracle SBC's
•Trader Voice
•BT
•IPC
•Speakerbus



Apply now to join the Bank for those with big career ambitions.