Executive, Cards & Personal Loan Reporting Analyst

  • Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Hong Leong Bank Berhad
  • 18 Oct 18

Executive, Cards & Personal Loan Reporting Analyst

JOB SUMMARY
HLB is embarking on a comprehensive multi-year regional BIG DATA and Analytics transformational journey encompassing products, channels and services across the different markets. We are looking for people with previous decision science and credit analytics experience to lead different initiatives focused on improving decision management, risk analytics, and revenue enhancement across various consumer banking products
Functional (job responsibilities)

  • To be part of Reporting & Campaign Management team to produce campaigns and reports for consumer products such as Credit Cards and Personal Loans
  • Campaign responsibilities will include the creation and upload of acquisition, cross-selling and retention projects on batch or real-time basis; and tracking of results
  • Reporting responsibilities will include the timely production of standard reports from data extraction to publishing
  • To ensure that the creation of these data products is within the accepted service level agreements of accuracy and turnaround times
  • To ensure that all production is within the compliance parameters set in the department's SOP
  • To participate and contribute towards ad-hoc analytic projects
  • Organizational (organizational responsibilities)
  • Support the Unit Head's responsibility as the Key controller of the Bank's Customer Contact Policy to safeguard the private information of customers
Education/Qualification

  • Degree in Engineering, Computer Science, IT, Actuarial studies, Banking/Finance/Economics, Business, Marketing, Mathematics/Statistics or related disciplines
  • Proficient in SAS Programming, Enterprise Guide, SQL and MS Excel, Data warehouse and enterprise BI solutions such as Tableau
  • Strong coding and analytical skills, highly numerate and proactive
  • Good interpersonal and communication skill
Experience

  • Executives with 3 to 5 years' experience in marketing campaigns, reporting, SQL coding and/or Tableau development
  • Exposure to data warehouse infrastructure, data modeling or real time campaign platforms such as TIBCO or ESP will be an added advantage
Special Skills

  • Programming language skills in SQL, Python and/or R
  • Reporting and Info Management platforms such as Tableau, Sharepoint, SAS Web Reporting Studio and/or SAS Visual Analytics
        Certification/Licensing Requirements

        • SAS EG
        • Python