Finance Manager (Open to global candidates) Finance Manager (Open to global candidates) …

UNDP Global Shared Services Centre
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 12 Feb 20
Competitive
UNDP Global Shared Services Centre
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 12 Feb 20
Competitive
JOB DESCRIPTION

I. Position Information

Job Code Title:  Finance Manager Global Shared Services Center
Position Number: 42770
Department: BMS/GSSC
Reports to: Director, GSSU
Reports: 4 to 6
Position Status: Rotational
Proposed Grade: P5 

II. Job Purpose and Organizational Context

UNDP, as an integral part of its mission to fight poverty and improve the lives of people around the world, is committed to being open, transparent and accountable. As part of this commitment, UNDP adopted International Public-Sector Accounting Standards (IPSAS), and established a Global Shared Service Centre (GSSC) in Kuala Lumpur, Malaysia. This global centre of excellence provides IPSAS transactional recording (Payables, Revenue and Contribution Management, General Accounting and Project Accounting), procurement, and related advisory, training and support services to UNDP Offices worldwide.   
 
The GSSC is an integral part of the Global Shared Services Unit (GSSU), within the Bureau for Management Services (BMS), that supports all UNDP offices and UN clients with the provision of transactional services in Finance, Procurement and HR.  
 
The Finance Manager, Global Shared Service Centre in Kuala Lumpur, Malaysia is the global functional lead for Finance and reports directly to the Director, GSSU.  
 
Under the supervision of the Director of the GSSU, the Finance Manager will manage the dayto-day services provided, monitoring performance and prioritising activities to deliver quality ontime services to clients. The Finance Manager will establish excellent relationships with global clients and seek opportunities to continuously innovate to improve efficiency and quality of services. S/he will lead, manage and develop a team of approximately four to six qualified staff, ensuring that professional standards are maintained, that controls are operating effectively, and that procedures and documentation is complete and up to date. 
 
The Finance Manager will provide support to the Director in the oversight and guidance of financial streams, and provide regular data as agreed to the Office of Financial Resources Management and other internal clients to support corporate reporting, policy development and the provision of advisory services. 
 

III. Duties and Responsibilities

1) The Finance Manager of the GSSC shall oversee, provide guidance and direction to the Finance Team in the provision of transactional, and related advisory and support services to clients, including Payable Services, Revenue and Contribution Management, General Accounting and Project Accounting, and other related processes  

  • Manage the day-to-day services provided, monitoring performance, rebalancing resources and prioritising activities to deliver quality on-time services to clients
  • Providing direction, advice and support to Functional Stream leads, including the review and approval of complex transactions 
  • Create a climate for the effective development, training and engagement of staff.

2) The Finance Manager of the GSSC shall support the Director in the formulation and implementation of the strategic direction, business planning and development of the GSSC to ensure optimum service provision, incorporating the following responsibilities: 

  • Strategic and business planning: Setting of priorities and planning of work in line with overall corporate goals; 
  • Performance monitoring and management: To instil a performance management culture throughout the GSSC, including constantly evaluating services to clients with a view to improving delivery through innovation and deployment of best practices;
  • Environmental scanning: to assist in the monitoring and analysis of the operating environment to ensure adequate agility, risk management and quick readjustment of the operations as needed;
  • Business continuity and risk management: To implement business continuity and risk management systems, including accountability for the establishment and maintenance of professional accounting standards; 

3) Participate in other strategic initiatives, build relationship with internal and external clients/partners, provision of services in: 

  • Client relationship management.  Ensure high levels of customer focus and satisfaction, manage the interface with key stakeholders. 
  •  Advocacy of services: To promote, advocate and expand the services of the GSSC;
  • Regular and timely reports on progress as well as lessons learned are shared,
  • Advice and guide in developing solutions for ongoing issues arising.
  • Monitor KPIs and ensure that appropriate qualitative and quantitative measurements are in place and the tracks quality of service delivery and productivity of employees  

4) Efficiency and Cost Recovery  

  • Culture: facilitates a robust culture of continuous improvement and learning
  • Business improvement: To identify, plan and implement initiatives to take forward the continual development and improvement of the GSSC, including innovation, digitization, design and application of improved workflows, and ensure the formulation of clear easyto-follow Standard Operating Procedures for all finance processes;
  • Ensure clarity in costing approach and methodology to be used for the provision of all services, and that service lines are costed accurately and billed to the respective clients/budgets on timely manner. 
  • Review all MOU/SLA singed by GSSU with clients and ensure that all cost is accurately reflected.  

IV. Competencies and Selection Criteria 
 
Description of Competency at Level Required (For more comprehensive descriptions please see the competency inventory) 

In this section list all core competencies as well as the most relevant technical/functional competencies the role will require along with the appropriate level.  

Core 

Innovation Ability to make new and useful ideas work
Level 6: Exercises stakeholder-centered design approaches for office / programme / division

Leadership Ability to persuade others to follow
Level 6: Ensures teams are resourced for success  and empowered to deliver

People Management Ability to improve performance and satisfaction 
Level 6: Guides substantive specialists / teams and expands credibility and innovation capacity 

Communication Ability to listen, adapt, persuade and transform 
Level 6: Creates confidence among stakeholders by delivering authoritative positions, compelling analysis, and contextual acumen 

Delivery Ability to get things done while exercising good judgement 
Level 6: Accepts accountability for the outcomes of programme delivery and facilitates improvement and innovation in the delivery of products and services 

Technical/Functional 

Collaboration and Partnership Ability to develop, maintain, and strengthen partnerships with others inside or outside the organization who can provide information, assistance, and support.
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 

Change Management Ability to apply a systematic approach to adapt, control and effect change.
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 

Financial Technical Expertise Ability to understand advanced aspects of primary area of specialization as well as the fundamental concepts of related disciplines (fixed income, foreign exchange and other treasury products in global financial markets; knowledge of accounts receivable management). 
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 

Quality Assurance Ability to perform administrative and procedural activities to ensure that quality requirements and goals are fulfilled. 
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 

Accountability and Results-based Management Ability to promote a culture of accountability and ensures compliance with organizational standards for audit, monitoring and evaluations and resultsbased management.  
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 

Management Systems Ability to design management systems Knowledge of management systems and the ability to carry out research into existing systems to identify best practice and make recommendations. 
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 

Operational Efficiency Ability to identify and execute opportunities to improve operational efficiency 
Level 6: Integrate & Empower: Leads integral work of teams utilizing expertise, vision, problem-solving capability, and collaborative energy in professional area of expertise 
 

V. Recruitment Qualifications

Education:

  • Professional accounting qualification from an internationally accredited institute of accountancy is a requirement.  
  • Advanced (Masters) University Degree in Finance or Accounting, is desirable, but not a requirement. 

Experience:

  • 10 years of relevant experience in delivering financial transactional services, ideally in a shared services context. 
  • 5 or more years of senior management responsibilities in finance, with similar experience and complexity.
  • Experience in the usage of computers and office software packages (MS Word, Excel, etc) and advance knowledge of spreadsheet and database packages. 
  • Experience in handling of web based management systems and ERP financials, preferably PeopleSoft, and Client Relationship Management (CRM) applications.
  • Expert knowledge of GAAP, ideally with experience in either IPSAS and/or IFRS. 

Language Requirements:
Fluency in English required.  Knowledge of another UN language is a distinct advantage

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