Description and Requirements

Lead Architect

Location: Kuala Lumpur (KL), Malaysia

Department: Global Technology - Architecture (Asia)

Role Value Proposition

The Lead Architect is responsible for defining, governing, and scaling enterprise and domain architectures across Artificial Intelligence (AI), Generative AI (GenAI), Agentic AI, Identity and Access Management (IAM), Customer Identity and Access Management (CIAM), Cloud & Infrastructure. The role ensures MetLife's platforms are secure, resilient, scalable, and compliant, while accelerating cloud-first and AI-driven digital transformation across Asia.

Key Responsibilities

AI, GenAI & Agentic AI Architecture

• Define enterprise architecture for AI, GenAI, and Agentic AI platforms including model lifecycle management, orchestration, tooling, and integration with enterprise platforms.
• Architect Large Language Model (LLM) based solutions using commercial and open-source models, applying retrieval-augmented generation (RAG), fine-tuning, prompt engineering, and agent-based patterns
• Establish standards and reference architectures for ML and GenAI tooling such as feature stores, vector databases, model registries, MLOps / LLMOps pipelines, and AI observability frameworks.
• Ensure responsible AI, explainability, data privacy, bias mitigation, and regulatory compliance are embedded by design.

IAM & CIAM Architecture

• Own workforce IAM and CIAM architecture including authentication, authorization, federation, consent management, and digital identity lifecycle.
• Drive zero-trust, least-privilege, and privacy-by-design identity solutions.

Cloud & Azure Architecture

• Provide architectural leadership for Microsoft Azure including landing zones, identity integration, governance, networking, security, resilience, and cost controls.
• Define hybrid and multi-cloud reference architectures aligned to enterprise and regulatory standards.

Infrastructure & Reliability Engineering

• Lead infrastructure architecture for availability, disaster recovery, performance, observability, and resilience across cloud and on-prem platforms.
• Promote SRE, automation-first, and reliability engineering practices.

Architecture Governance & Risk Management

Serve as a contributor to Architecture Review Boards and AI governance forums, enforcing enterprise architecture, security, and AI risk standards.

Identify architectural risks and communicate technology trade-offs to senior stakeholders.

Skills & Competencies
• Deep expertise in Microsoft Azure architecture and cloud platforms
• Strong hands-on knowledge of AI, GenAI, Agentic AI, LLMs, and ML platforms
• Experience with ML tools, frameworks, and AI orchestration patterns
• IAM and CIAM security-by-design principles
• Executive communication, influence, and decision-making

Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or related field
• 10+ years of progressive IT and architecture experience
• Microsoft Certified: Azure Solutions Architect Expert (preferred)
• Microsoft Azure AI Engineer Associate or Azure AI certification (preferred)
• Architecture, cloud, security, or identity certifications preferred

About MetLife

Recognized on Fortune magazine's list of the "World's Most Admired Companies" and Fortune World's 25 Best Workplaces™, MetLife, through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.

As part of our New Frontier strategy, MetLife is building an AI-enabled, people-centered future. We're looking for people who bring curiosity, adaptability, and a growth mindset as we use AI to enhance how we serve customers, support communities, and evolve the way work gets done. At MetLife, AI is a responsible partner that supports human judgment, creativity, and continuous improvement while helping us build trust, inclusion, and long-term value.

Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by our core values - Win Together, Do the Right Thing, Deliver Impact Over Activity, and Think Ahead - we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!