• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-06-20

MYS CTSM KL- Business Analyst

MYS CTSM KL- Business Analyst

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Master's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 10 % of the Time
  • Job ID: 18035566


Business Unit: AML Operations / AML Ops Global Solutions & Support / Business Solutions Team
The Business Solutions team provides a regional and global capability business analysis and solutioning capability to the AML function. They support projects and smaller initiatives, helping to define and document requirements, and provide solutions to business problems to help achieve the tactical and strategic objectives. 
Purpose of role:
Business Analyst within the ICG/GCG Domain functions of Citi Anti-Money Laundering Operations. Support the implementation and ongoing Projects. Manage Projects end-to-end and track, escalate and resolve any exceptions. Interface with the local/regional Business, Compliance, AML Technology & Business Technology representatives to manage and track Projects end-to-end.
Key responsibilities
  • Reviews functional specifications (FRD - Functional Requirements Document) and provides feedback to Technology
  • Represent AML Ops regionally, provide input to Projects related initiatives, act as a point of contact in Regional AML Operations
  • Work closely with cross regional and functional teams
  • Interfacing with the local/region Business, Compliance, AML, Compliance/AML Technology & Business Technology representatives to manage and track change requests end-to-end
  • Produce progress status reports on various initiatives for senior management reporting
  • Adhere to global standard policies, procedures and tools
  • Operate within agreed business Service Level Agreements (SLAs) and confidentiality standards
  • Supporting UAT of systems and processes
  • Supporting the successful accomplishment of internal Risk Control and Self-Assessment (RCSA) policies, as they apply to the department
  • Implementing integrated processes and procedures aimed at meeting internal and external regulatory or policy guidance
  • Identifies possible risks and their impact and drives change of scope (requirements) process during the whole project cycle and afterwards as CR process
  • Provides data analytics to find root cause of problem/issue
  • Gathers and acts upon extended knowledge about data flow and all enrichments to the data through Data Warehouse in Mantas feeding
  • Acts with limited supervision
  • Other tasks connected to the work of the Business Analysts Team
  • Develops process and workflow of AML monitoring


Skills and competencies:
  • MANTAS product knowledge is a must
  • AML, ICG Markets & Cards AML Transaction Monitoring domain knowledge is preferred
  • Hands on experience with Case Management Tool like Actimize is an added advantage
  • Computer Literate with strong Excel skills
  • Excellent written and verbal skills
  • Fluent English
  • Excellent analytical skills
  • Self-driven and communicative
  • Ability to understand the wide scope of the processes without losing sight of details
  • Ability to document business processes via Process Mapping
  • 5 to 8 years of experience in project roles and analysis (Preferred: experience in banking operations or compliance)
  • Candidate should be from technology/Domain expert background knowledge of Banking products is a must
  • Bachelors / Master's degree
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY