• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-06-22

MYS CTSM KL - Analyst - Investigation Analysis Unit

MYS CTSM KL - Analyst - Investigation Analysis Unit

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Other Location: Asia Pacific
  • Education: Associate's Degree/College Diploma
  • Job Function: Security
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18034103


Support to Fraud Investigations:
  • Timely assessment and disposition of all incidents referred by different business groups CSIS supports/internally within CSIS/external parties, including collation of information and data from a variety of sources, both internal and external
  • Historical analysis, triaging, building and assigning cases to CSIS Investigative Management for further assignment
  • Provide tactical analysis to client businesses, CSIS customers and investigative units through referral management, linking events and data quality management
  • Completion of case related tasks assigned by investigators as part of a CSIS investigation
  • Assessment and handling of low impact fraud/suspected fraud events from referral to case completion
  • Identify and escalate emerging fraud patterns to CSIS teams, strategic analysts, and local Citi businesses
  • Build and maintain internal relationships with different business groups CSIS supports
  • Build and maintain external relationships with sister bank fraud departments across ASPAC in an effort to establish partnerships and areas of support that enhance the ability for timely information sharing and recovery efforts
  • Enter case records within CSIS' case management system in accordance with CSIS 'Investigation Standards'
Support to Global Due Diligence:
  • Analysis of GDD referrals in combination with historical investigative information from various Citi businesses; identifying, building, linking and escalating cases to CSIS GDD Management for review and/or assignment
  • Research and analysis of individuals (high net worth customers or prospects), corporate entities or events through public records, commercial databases, media information, proprietary databases and human sources intelligence to assess prospective clients suitability to help Citi mitigate and respond to risks
  • Evaluation of information and information sources for accuracy, reliability and relevance in assessing risk
  • Creation and population of narrative reports, to be reviewed by and/or escalated to GDD Investigators
  • A minimum of two years' experience in investigative analysis and/or research and review , preferably at a financial institution, and/or business intelligence consultancy firm
  • Preference will be given to candidates that demonstrate knowledge of financial fraud typologies
  • Familiarity with various analytical software applications, specifically data mining and link analysis, experience with report writing tools preferred
  • Experience with due diligence and/or business intelligence investigations preferred
  • Experience in working with fast paced and dynamic analytical and/or investigative teams
  • Acts as a team player, participates and contributes to the team's success
  • Strong analytical critical thinking skills and very good interpersonal skills
  • Strong written and verbal communication skills
  • Flexibility and experience to manage multiple, high priority tasks and adjust to shifting priorities
  • Must meet deadlines, deal with ambiguity and adapt to change
  • Pursues learning opportunities and self-development
  • Customer Service skills; able to develop and maintain relationships with customers, law enforcement officials and investigative teams
  • Proficiency in Microsoft Office products - Word, Excel, Outlook, PowerPoint, and SharePoint
  • Analytical training or qualification through recognized third party organizations preferred
  • Experience working in the intelligence field


  • College level education preferred or equivalent work experience
  • Recognized Investigation, financial crime qualifications (CFE, ACAMS) an advantage, but not essential
  • Fully bilingual - English plus a second language (minimum requirement), preferably Mandarin. In addition, other regional languages also welcomed
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY