• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-06-17



  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Operations
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18038043


Business Unit: Citi AML Monitoring & Investigations
  • AML Operations mitigates money laundering and terrorist financing risks for Citi and its customers in the global marketplace. It uses skilled analysts, state-of-the-art technology and globally standard policies and procedures to ensure effective monitoring and reporting of suspicious activities
Purpose of Role:
  • Allocating and managing work across a team of analysts monitoring corporate and/or retail banking client transactions to detect any suspicions of money laundering or terrorist financing activity
  • Decision-making on when to
    • escalate enquiry to Compliance or the business
    • make a Suspicious Activity recommendation, or
    • close a case
Key responsibilities:
  • Allocating alerts to analysts for investigation of transactional activities to detect any suspicions of money laundering activity
  • Validating and authorising submissions of requests for further information, escalations or suspicious activity recommendations
  • Reporting unusual client activities which might relate to money laundering
  • Authorising closure of cases
  • Using global standard policies, procedures and tools
  • Operating within agreed business SLAs and confidentiality standards
  • Building and applying knowledge of money laundering processes
  • Generating workflow reports pertaining to analyst activity, scheduling and resource planning
  • Assisting in the development and implementation of improvement plans with quality assurance personnel
  • Providing operational expertise to internal working groups, teams and committees focused on enhancing current procedures and creating efficiencies
  • Ensuring support for the business in matters relating to Compliance and/or Audit
  • Supporting the successful accomplishment of internal Risk and Control, and Self-Assessment (RCSA) policies, as they apply to the department
  • Providing feedback to Ops Team Manager, Hub Head and Hub Optimization team on Mantas threshold applicability
  • Review system access request to ensure that the correct access rights are granted at the appropriate levels
  • Line management responsibilities for analysts, including performance management, coaching, hiring and training



Skills and competencies:
  • A person in this role has a passion for uncovering the truth and exposing potential criminal activities. He/she has a genuine interest in the news and current affairs with the ability of cross referencing them during investigations. He/she is methodical, analytical, open minded and have the desire to thoroughly and accurately research, extract, compile and connect information from various sources
Additional requirements:
  • Good knowledge of English and high standard of written and oral communication skills
  • Strong analytical skills and attention to detail
  • Good at decision making
  • Strong people skills
  • Good understanding of Windows applications (Word, Excel, etc.) and Internet & commercial database searches
  • Total 8 - 10 years of working experience, preferably in banking industry
  • 2 years' experience in AML Monitoring
  • Knowledge of AML regulations and trends
  • Strong performance record with a history of increased responsibility, and task/project delivery
  • Experience in managing a team
  • Banking/Finance/Business background
  • Proven background to interact with senior management
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY