• Competitive
  • Kuala Lumpur, Malaysia
  • Permanent, Full time
  • Citigroup Transaction Services (M) Sdn Bhd
  • 2018-08-20

MYS CTSM KL Compliance AML Execution Senior Supervisor

MYS CTSM KL Compliance AML Execution Senior Supervisor

  • Primary Location: Malaysia,Wilayah Persekutuan,Kuala Lumpur
  • Education: Bachelor's Degree
  • Job Function: Compliance and Control
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18049132


  • Anti-Money Laundering (AML) provides support and strengthens Citigroup's efforts to assist in the global battle against money laundering. In addition, AML assists Citigroup businesses to design and maintain effective, state-of-the-art anti-money laundering programs through the development of consistent and coherent policies, the use of technology to monitor transactions, and up-to-date training. AML works in partnership with government agencies and inter-governmental bodies with anti-money laundering responsibilities and with members of the financial services industry to prevent money laundering. In summary, the mission is to have the best anti-money laundering program of any financial institution in the world
  • Citi's AML Global Investigations Task Force (hereinafter referred to as "GITF") is a project based internal service provider with the mission of performing case reviews and investigations in support of the below but not limited to
  • Sub Stages 4.4 (Plan Remediation) and 4.5 (Case Investigation) of the Historical Remediation Execution stage under AML's Issue Management & Resolution (IMR) process
  • Projects driven by Scenario Management & Validation such as Below the Line Testing, Random Client Analysis and Initial Threshold Setting and Regional M & I FIU Hubs if the need arises due to case volumes exceeding existing capacity within the sites allowing it to maintain a stable service level agreement and mitigate operational risk
  • Back-testing of cases auto closed by the system.
  • In the execution of GITF's remit it will provide oversight of process execution and continued quality assurance of case review to ensure global consistency and control in accordance with AML case investigation standards; satisfying Regulatory, Citi AML or other Compliance requirements as they relate to IMR and SM&V related case investigation
Responsibilities include (but not limited to):
  • Performance management, coaching, hiring and training the Analyst
  • Leveraging available metrics to optimize performance 
  • Serve as the backup for team lead in their absence
  • Providing training and mentoring to analysts on case review techniques, internal systems, products and money laundering policy and regulation
  • Authorizing closure of cases
  • Providing assistance on ad hoc projects
  • Assisting in the development and implementation of improvement plans
  • Reporting progress and escalating issues on a regular basis to the GITF Head or designee in a highly visible initiative and interacting with Lines of Business, Technology, Compliance and Operations to successfully complete case reviews
  • Schedules work assignments and supports capacity planning
  • Assists in the development and implementation of improvement plans with quality assurance personnel
  • Provides operations expertise to internal work groups, teams, and committees focused on enhancing current procedures and creating efficiencies
  • Ensures support for the business in matters relating to all stakeholders.
  • Supports the successful accomplishment of internal Risk Control, and Self-Assessment (MCA) policies, as they apply to the department
  • Reviews system access request to ensure that only the appropriate level of access is granted to employees
Providing Subject Matter Expertise:
  • Serving as Subject Matter Expert, for multiple products, in the analysis of alerts and investigation of transactional activities to detect any suspicions of money laundering or terrorist financing activity
  • Reviewing Analysts' recommendations for further enquiry, escalation or closure
  • Submitting requests for further information or suspicious activity recommendations
  • Performing peer review of investigations to ensure appropriate dispositions have been recommended by analyst
  • Preparing Questionable Activity (QA) Reports on suspect transactions
  • Providing training and mentoring to analysts on Questionable Activity (QA) writing
  • Interacting with statisticians throughout the optimization process
  • Accumulate facts from the investigations to be utilized in presentation to Senior Management and Compliance
  • Apply/adapt changes obtained from training and the implication of any imposed sanction(s) or laws/regulation(s) to the task at hand
  • Performing detailed investigations and documenting results clearly:
Performing detailed case reviews and documenting results clearly:
  • Conducting searches, gathering data and recording evidence from Citi internal systems, the internet, commercial databases and enquiry with business or Compliance contacts within Citi
  • Conducting alert reviews using global standard policies, procedures and tools aimed at meeting internal and external regulatory requirements
  • Submitting requests for further information or suspicious activity recommendations
  • Working knowledge of and the capability to implement multiple sets of procedures
  • Create and maintain case write-ups
  • Collecting and evaluating the information and preparing clear, well-written comprehensive reports
  • Accurately gather, maintain and utilize data in various product databases for future reference
  • Conduct enhanced due diligence investigations following Citi policies and procedures
  • Preparing Questionable Activity (QA) Reports on suspicious transactions


  • A person in this role has a passion for uncovering the truth and exposing potential criminal activities. He/she has a genuine interest in the news and current affairs with the ability of cross referencing them during investigations. He/she is methodical, analytical, open minded and have the desire to thoroughly and accurately research, extract, compile and connect information from various sources
Additional requirements:
  • Total experience of 6 - 8 years of working experience, preferably in banking industry
  • At least 2 years' experiences in AML Monitoring
  • Good understanding of AML Monitoring Processes
  • Excellent written and verbal communication skills (Mandarin skills will be an advantage)
  • Detail oriented
  • Demonstrated initiative and creativity in problem solving
  • Proficient in Windows applications, and Internet and commercial database searches
  • Banking/Finance/Business background -Demonstrated ability to work independently
  • Ability to interact effectively with different levels of management and to operate with high work ethics
  • Ability to be trained on procedures for different products
  • GITF work experience is an added advantage
  • Experience Leading a team will be an advantage
Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY