Process Executive - Data Process Executive - Data …

Cognizant
in Kuala Lumpur, Malaysia
Internships & Graduate Trainee, Full time
Last application, 19 Feb 21
Competitive
Cognizant
in Kuala Lumpur, Malaysia
Internships & Graduate Trainee, Full time
Last application, 19 Feb 21
Competitive
Process Executive - Data
Core Competencies
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  • Excellent written, reading & spoken communications skills in English
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  • Good Cognitive, Logical & Analytical skills
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  • Understanding of the social space (trends, influencers, engagement, things to be cautious of etc.)
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  • Excellent analytical and research skills
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  • Quick learning and understanding of complex processes
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  • Experience with Payments Fraud & Risk (or similar programs) Internet Savvy

Other Requirements
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  • Willing to work in 24x7 environment
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  • Ability to manage critical situations with minimum supervision
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  • MS Office & strong keyboard skills
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  • Good interpersonal and communication skills
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  • Ability to perform in adverse situations

Detailed Role & Responsibilities (Please include Shift timings & Client Incentives as applicable)
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  • Ensure to meet daily KPIs
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  • ? Accountable for the success and quality of the process
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  • ? Ensures that the process is followed correctly in Service Operations
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  • ? Ability to learn to work with customer internal tools
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  • ? Agent will also be trusted to maintain a high degree of confidentiality while meeting strict deadlines
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  • ? Flexible to work in assigned shift timings as per process requirements

Employee Status : Full Time Employee

Shift : Day Job

Travel : No

Job Posting : Jan 27 2021

About Cognizant
Cognizant (Nasdaq-100: CTSH) is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 194 on the Fortune 500 and is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com or follow us @Cognizant.
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