Product Developer / System Support

  • Competitive
  • Kuala Lumpur, Malaysia Kuala Lumpur Kuala Lumpur MY
  • Permanent, Full time
  • OCBC Bank (Malaysia) Berhad
  • 19 Jul 18 2018-07-19

Product Developer / System Support

• Assist Product Managers to develop/bundle BBi products:
 Develop Islamic Financing Product for Business Banking-i
 Conduct Product Annual Reviews and Product Conversions
 Perform UAT for new/enhanced BBi products
 Ensure BBi product offerings are consistent with the Core Banking system reliability

• Product Maintenance
 Identify root causes of complaints/erroneous accounts and implement the rectification/ prevention actions required
 Provide advice to customer servicing units on potential issues that may lead to customer complaints

• After Sales Support
 Provide assistance to delivery channels (BDM/RM) in structuring of Islamic financing deals
 Provide assistance to delivery channels (BDM/RM/CCA) in relation to product knowledge, technical features of BBi products and maintenance

• Data integrity:
 To improve data integrity for BB-i (e.g. rectification of GL, FISS and CCRIS reporting)

Qualifications
• At least a Bachelor's degree in Accountancy, Finance, Islamic Banking & Finance, Shariah or any other equivalent & relevant qualification.
• Any certification/professional qualification such as ACCA, Chartered Banker (CB), CFA will be an added advantage.
• Possesses strong interpersonal skill, analytical skill, high integrity and creative in seeking information
• Possesses good oral/written communication and co-ordination skills; and able to interact well with people at different levels
• Able to work under pressure and independently with minimal supervision