Senior Administrator, FX Operations Senior Administrator, FX Operations …

RBC Investor & Treasury Services
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
RBC Investor & Treasury Services
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Be the first to apply
Senior Administrator, FX Operations
What is the opportunity?

Investor & Treasury Services Malaysia is a processing centre of operational excellence supporting 10 countries across three geographic time zones. The country employs a global operating model to maximize efficiencies across time zones and supports a 24/5 operations.

This role involves day to day processing of RBC Trust clients FX instructions through a dedicated FX Operations (FXO) function which comes under TMS Operations. The team supports the Global 'follow the sun' Operating model for UK region. The target is to ensure alignment with global FXO strategy and standardize FX service delivery to improve operational efficiencies.

Working Hours - 3pm to 12am / 4pm-1am

What will you do?

  • Perform FX processing (Pre and Post-Execution) tasks on a daily basis: input, verify, validate and settle FX executed by dealing room and sub-custodians.
  • Ensure adherence to desk operating procedures, control framework, escalation protocol, risk and regulatory compliance of processing activities.
  • Deliver a high accuracy rate and timeliness to ensure superior quality of service to our clients.
  • Continuous monitoring of FX Operations team mailboxes [Global FX Instructions, Investigations and Confirmations] to take swift action on instructions/ queries received and do the required follow ups without delay .
  • Work collaboratively with both internal [Front Office (Trading desk), Middle Office and other RBC business units] and external stakeholders [Sub custodians/ agents] to ensure the operating model is robust and the risk is mitigated.
  • Perform investigation of FX breaks and provide resolution within agreed timeline.
  • Ensure focus on sharing the best practices within the team and reporting weak controls/ slippages to FXO management team.
  • Contribute to FX projects and initiatives [through ideas/ suggestions] to help improve process and control.

What do you need to succeed?

Must have
  • Good verbal and written communication skills
  • Demonstrated ability to work under pressure
  • Client service management
  • Knowledge of FX products, markets and industry practices (SWIFT)

  • Milvus knowledge
  • FX processing experience

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program including performance based bonuses, flexible benefits, and competitive compensation
  • Leaders who support your development through coaching and managing opportunities
  • A world-class training program in financial services
  • A collaborative dynamic culture where personal initiative and hard work are recognized and rewarded

City: Kuala Lumpur
Address: Level 13, Menara 1 Sentrum, No.201, Jalan Tun Sambanthan, 50470 Kuala Lumpur, Malaysia
Work Hours/Week: 40
Work Environment: Office
Employment Type: Permanent
Career Level: Experienced Hire/Professional
Pay Type: Monthly
Position Level: PL10
Required Travel(%): 0-25
Exempt/Non-Exempt: N/A
People Manager: No
Application Deadline: 07/31/2020
Req ID: 243216