Team Leader Team Leader …

Standard Chartered Bank Malaysia Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 22 Mar 20
Standard Chartered Bank Malaysia Berhad
in Kuala Lumpur, Kuala Lumpur, Malaysia
Permanent, Full time
Last application, 22 Mar 20
Team Leader
About Standard Chartered
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.

To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.

We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.

Job Purpose

The role holder is accountable for ensuring adequate resources (quantity and quality) are available to meet pre- determined business Service Level Agreements (SLA's) and ultimately satisfy customers. The Supervisor will manage one or multiple processes through a team of Operations Officers, handle escalations/errors and in addition may manage selected projects.
  • To facilitate treasury operations for FXMM asset classes in a prompt and efficient manner
  • To maintain good business relationship with Front Office
  • To ensure processes are in compliance to the group standard.
  • To ensure fast turnaround time in responding to queries raised by parties within or outside the bank.

The Role Responsibilities
  • To guide junior analysts in the day-to-day BAU functions within the Departement for Foreign Exchanged and Money Market products.
  • To assist in covering the Assistant Manager in his/her absence.
  • End-to end processing including:
    • Confirmation generation , dispatch , matching, chasing, reporting and client servicing.
    • Affirming cashflow and settlement instruction, payment releasing and EOD controls.
  • Construction of manual confirmations or payments may be required in some instances.
  • Investigation on GL Suspense and Nostro accounts' imbalances
  • Taking the lead in resolving confirmation/settlement related issues.
  • Constant review of DOI to ensure updating of process procedures.
  • Timely escalate and record any exceptional cases.
  • Ensure audit and risk control measures for BAU procedures and processes are adhered to.
  • Report any suspicious trades in accordance to the Anti-Money Laundering Policy.
  • Timely reporting of MIS.

Our Ideal Candidate

Qualification & Experience
  • Degree or Diploma, Advanced/Higher/Graduate Diploma in Finance/Accountancy/Banking or equivalent.
  • Minimum 4 years relevant experience in banking operation
Technical Skills & Knowledge
  • Product Knowledge - Advance
    • Product knowledge on Foregin Exchanged and Money Market
    • Experience of working within treasury function in confirmations or settlements
  • Process Management - Advance
  • Capacity Planning - Core
  • Operations Risk Management - Core
Behavioural/Shared Competencies
  • Precision/Accuracy - Introductory
  • Customer Centric - Introductory
  • Communication - Introductory
  • Problem Resolution - Introductory
  • Precision/Accuracy - Introductory

Apply now to join the Bank for those with big career ambitions.