Digital Solution Sales Representative - Inside Sales Digital Solution Sales Representative - Inside  …

in Petaling Jaya, Malaysia
Permanent, Full time
Be the first to apply
in Petaling Jaya, Malaysia
Permanent, Full time
Be the first to apply
Digital Solution Sales Representative - Inside Sales


At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, lets talk.

Your Role and Responsibilities

Your Role and Responsibilities
About this role
You're a graduate or a seller at the beginning of your career looking to develop your digital sales skills, so let's talk about what you'll do!
Manage multi-channel inbound Client enquiries & interactions to ensure a signature client experience and identify new business opportunities for IBM using digital sales practices.

Screening & Qualifying marketing generated responses
 Follow up leads as a result of lead generating activities organised by marketing (seminars, trade shows, direct mails etc.)
 Follow up other sourced leads (Web, Incoming call, Livechat, Digital Marketing Campaigns)
 Screening and qualifying these leads according to defined criteria (e.g. BANT)
 Canvassing and developing target accounts
 Creating opportunities according to the defined criteria through research of customers and prospects independently from lead generating programs performed by marketing.
 Nurture customer relationships as needed for the more complex sale or solution sales
 Have a team approach with aligned account managers and other key positions within the sales organisation.
 Help increase the quality of opportunities in the pipeline and create a critical mass of short listed opportunities.
 Company profiling (Target Accounts) The DDR responsible for profiling named accounts. In close cooperation with the sales team he/she will provide insight into target accounts, structure and priorities so that the sales teams can point their efforts most effectively.
 Enriching and ensuring data quality
 Monitoring developments in the business community and using this information to be more effective in discussions with prospects and customers
 Reporting weekly

Required Technical and Professional Expertise

  • Excellent communication in English, speaking, reading and writing
  • Passion for technology
  • Strong client relationship focus (both internal & external)
  • Strong presentation & written skills, negotiation skills.
  • Competitive nature. Goal -oriented. Maintains a sense of urgency in a deadline-driven setting. "Can do" attitude
  • Time Management to work proactively in a multi-tasking, fast paced environment
  • Self-starter with the ability work well in a high paced selling team environment
  • Problem solving and creative thinking
  • Flexibility to adjust to business needs

Preferred Technical and Professional Expertise

  • Cloud, Security, AI, Cognitive, Analytics, Blockchain knowledge or experience is added advantages

About Business Unit

Digital Sales is a specialized sales organization with a purpose-built infrastructure consisting of Global Digital Sales Centers in Atlanta GA, Chicago IL, Dallas TX, and Littleton MA. Digital Sales teams engage with clients of all sizes and markets to grow their businesses by solving strategic and tactical business problems with IBM's proven cognitive and cloud technology solutions.

Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.

Location Statement

For additional information about location requirements, please discuss with the recruiter following submission of your application.

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.