Manager, Robotic Process Automation (RPA) Business Analyst

  • Competitive
  • Selangor, Malaysia Selangor Selangor MY
  • Permanent, Full time
  • Hong Leong Bank Berhad
  • 23 Mar 18 2018-03-23

Manager, Robotic Process Automation (RPA) Business Analyst

Job Purpose Summary

Process mapper who define what gets automated. Work with RPA developer to build , test and deploy processes

Key Responsibilities and Accountabilities
Functional (job responsibilities) § Search for improvement opportunities in existing manual process and automate using RPA
§ Enhance existing RPA process to be more time efficient
§ Fine tune performance and operation arises from RPA
§ Play an integrator role between business and technology solutions to meet business needs

Managerial (team/group responsibilities) § Develop management reporting on a weekly/monthly basis carry out execution as directed by the management
Develop RPA strategy to migrate departmental processes to be RPA enable

Organizational (organizational responsibilities) Improve revenue of the bank via cost saving measure through RPA

Jobholder Requirements

Degree in IT, Computer Science or Business Analytics

· Experience with RPA
· Have previous experience working in the financial services industry
Experience in process mapping and improvement activities

Special Skills
· Excellent communication skills with the ability to communicate at all levels
· Strong requirement gathering skills with the ability to capture business processes using existing process documentation and process walk through with the staff performing the task
· Strong analytical and problem solving skills with an excellent attention to detail
Strong understanding of workflow logic and business process flow which can be conceptualize into an automated solution

Certification/Licensing Requirements
· Lean Six Sigma Black/Green belt
PMP Certified