Senior Business Consultant Senior Business Consultant …

HSBC
in Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
HSBC
in Selangor, Malaysia
Permanent, Full time
Be the first to apply
Competitive
Senior Business Consultant
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at the HSBC Group. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Senior Business Consultant.

Principal responsibilities
The Senior Business Consultant will be aligned to a business domain and/or function. The role of the Senior Business Consultant is to help shape and define the change agenda for the Line of Business / Function they support.

Senior Business Consultants will often play a people/team management role within the projects/programmes they work on.

Problem Solving and Critical Thinking
• Identifying and defining problems related to change delivery for the wider business
• Delivering structure and discipline to an unstructured problem
• Using logic, creative and innovative thinking to devise solutions to business challenges
• Implementing solutions and anticipating their impact on the business operations and cultures
• Leading teams to challenge the operating practices and critical thinking around design of business solutions
Business Analysis and Design
• Gathering, analysing and tracking business requirements and translating these into business solutions and structures
• Understanding the Group Strategy, imperatives and vision and translating these into a business models
• Translating the business model into an operating model, considering customers, services, teams and governance
• Understanding the impact of change against the target operating model; testing and refining designs with stakeholders and change audiences
Innovation and Idea Management
• Challenging existing thinking, generating new and creative ideas
• Engendering an innovative, learning-oriented culture where all employees feel able to contribute new ideas and approaches as well as involving change audiences in generating new ideas
• Willing to experiment, take risks to consider new and untested approaches and learn from the results
• Looking outside of the organisation at technical and social trends and applying these to idea generation
Delivery at Pace
• Prioritising the work and that of others effectively
• Understanding the critical path for delivery and removing and obstacles or roadblocks
• Planning and preparing to ensure resources are used efficiently and effectively
• Managing and understanding your capacity and that of your team(s)
Resource and Team Management
• Identifying resourcing gaps and sourcing appropriate resources to close gaps
• Defining responsibilities, objectives and task allocation
• Managing performance of individuals and teams against agreed objectives/outputs/ plan
• Building engagement and motivation within a team environment
Planning and Plan Management
• Developing the overall change effort into a series of projects, workstreams and/or component activities; understanding the effort, schedule, dependencies and critical path
• Developing activities into a formal roadmap, defining cost, time, quality, scope and resourcing
• Managing material changes to scope, schedule, resources or budget e.g. through a change request process
• Managing to the plan and agreed business case, including delivery, deployment and release planning
Commerciality
• Understanding the purpose and priorities of the organisation, both now and in the future
• Thinking and acting commercially within the day-to-day operations
• Identifying short, medium and long-term opportunities to develop business and/or revenue from new or existing Group customers, and responding appropriately
• Challenging business decisions that are not aligned to the commercial strategy of the Group
Leading Self and Others
• Leading at all levels to ensure the right results are achieved, in the right way
• Developing yourself and others to bring out the best in everyone in an inclusive way
• Challenging established processes and inefficiencies
Impactful Communication
• Influencing senior stakeholders
• Being open, honest, clear and inclusive in communications
• Listening well, checking the messages delivered are understood and inviting feedback appropriately to individuals and/or groups in different situations
• Using appropriate communication tools and techniques (e.g. written, presentation, meeting, workshop, interview) to create your desired outcome
• Thinking about how others may interpret your words and actions and taking this into account when interacting with them; structuring communications to explain a change, the impact, benefits and actions to a change audience

Qualifications
Requirements
Knowledge
• Be knowledgeable about HSBC's environment including: Organisation structures; HSBC business drivers; Group and businesses' strategy; Acquisitions and mergers; Processes; Systems and Current state vs. Target state.
• Be knowledgeable of the external environment including: Main banking competitors; Innovation & Technologies; Regulatory environment; Key events in world / local news that could impact HSBC; Global economy;
• Have the knowledge and expertise to design solutions that must comply with applicable legal and regulatory requirements - albeit that inherent in the role is the requirement to challenge our interpretation of these requirements to ensure that we take a commercial approach to their implementation.
• Have a good working knowledge and relationships with one or more areas within the lines of business the Senior Business Consultant is aligned to.
• Be able to demonstrate strong business knowledge and sound business sense.
• Demonstrate effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the business
Experience
• Be knowledgeable about HSBC's environment including: Organisation structures; HSBC business drivers; Group and businesses' strategy; Acquisitions and mergers; Processes; Systems and Current state vs. Target state.
• Be knowledgeable of the external environment including: Main banking competitors; Innovation & Technologies; Regulatory environment; Key events in world / local news that could impact HSBC; Global economy;
• Have the knowledge and expertise to design solutions that must comply with applicable legal and regulatory requirements - albeit that inherent in the role is the requirement to challenge our interpretation of these requirements to ensure that we take a commercial approach to their implementation.
• Have a good working knowledge and relationships with one or more areas within the lines of business the Senior Business Consultant is aligned to.
• Be able to demonstrate strong business knowledge and sound business sense.
• Demonstrate effective financial skills to develop a detailed business case, including investments, detailed benefits (financial, non-financial and strategic) and link to overall finances of the business
Qualifications and Accreditations
• Typically, qualifications would include an undergraduate or postgraduate degree
• MBA is beneficial.
• Local industry accreditation e.g. ACIB (Associate of the Chartered Institute of Bankers). Optional.

Due to the urgent hiring need, candidates with immediate right to work locally and no relocation need will be prioritised.
The chosen candidate for this role will be required to undergo enhanced vetting. Subject to local laws, this will require the individual to satisfactorily pass a series of additional checks as part of the recruitment process and on an ongoing basis, if appointed to the role. HSBC Group reserves its position with regard to any steps which it may take in relation to any material adverse findings which arise either when the checks are originally completed, and/or if relevant, on an ongoing basis. For more information about the enhanced vetting for this role please contact the recruiter for this role.

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