Head of Bankwide Tax Operations

  • Competitive
  • Den Helder, Noord-Holland, Netherlands
  • Permanent, Full time
  • ING
  • 21 Feb 18 2018-02-21

Head of Bankwide Tax Operations

Head Bankwide Tax Operations

ING is seeking an experienced candidate to develop and manage Bankwide Tax Operations. The position requires exceptionally strong organization, process and people management skills. In addition, this role requires excellent trouble shooting, execution and communication (written and verbal) skills. Team lead and supervisory experience is necessary as is demonstrated experience in Tax Operations.
You will be operating in the very heart of the ING Bank COO organisation. The complexity of the assignments and the international setting requires for you to cooperate in and with the international network of ING. No day will be the same!


  • Manage service delivery of Tax Operations including researching and actioning all client/stakeholder queries related to documentation, payee identification, withholding, withholding certificates and allocation statements, change in circumstance, US indicia and reporting.
  • Information reporting including 1099 / 1042s reporting.
  • Act as Global Process Lead for Tax Operations, Withholding and Information Reporting processes.
  • Develop the Tax Ops network across ING subsidiaries and branches and functionally steer local teams.
  • Manage and oversee all operational tax controls.
  • Identify opportunities to enhance technology, standardize and optimize costs and materially contribute to change programmes.
Key Competencies:
  • Demonstrated experience managing Tax Operations.
  • Understanding of all aspects of Tax Operations including Chapter 61, 3 and 4, 871m, 305c, Year-End Re-classes and 1099/1042s reporting.
  • Ability to identify and set priorities and lead operational teams, including remote teams.
  • Ability to take ownership of complex issues and risks, succinctly articulate and escalate to senior management, identify corrective action and impact change.
  • Highly organized and detail oriented.
  • Ability to operate globally across Business Unit, Corporate Tax, Technology, Compliance, Audit and Risk.
  • Ability document process flows, procedures and work instructions.
  • Excellent verbal and written communication skills.
  • Excellent analytical and problem solving skills.
  • Advanced MS Office skills, including MS Excel, PowerPoint, Word and MS Project.
  • Have an academic degree
  • Have at least 5 years relevant work experience with tax withholding activities.
  • Have (international) experience in complex organisations and a bird's eye view and knowledge of banking processes, risks and associated controls;
  • Are organisationally sensitive
  • Are willing to travel.

* Jobscale 13
* 40 hours per week

In need of further information or ready to apply?
Can you identify with this profile? Then apply and become the Head of Tax Operations at ING. Do you have any questions about this position? Please contact Toby Dale,
Toby.Dale@ing.com , +31611478229.