AVP, Business Analyst (J2EE and Content Management Technologies)

  • Competitive
  • Singapore
  • Permanent, Full time
  • United Overseas Bank
  • 20 Feb 18

AVP, Business Analyst (J2EE and Content Management Technologies)

Job Objectives:

- Define detailed functional and technical requirements involving personal finance management and real time customer engagement for mobile banking application and ensure traceability
- Lead and collaborate with cross-functional and technical teams including technical analysts, solution architect and technical teams, testing teams and other Host technical teams to define requirements
- Work effectively with the business users and with the internal IT and Security Teams to ensure all aspects of the business requirement and defined and analysed
- Engage effectively and regularly with senior stakeholders through scope governance meetings, ensuring the support of senior management

Job Responsibilities:

- Define and document business functions and processes, functional requirements
- Define and document API or Webservices to be consumed by the mobile applications or web channels
- Consult with business users to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access
- Act as a liaison between departmental end-users, technical analysts, information technology analysts, consultants and other IT teams in the analysis, design, configuration, testing and maintenance of the system to achieve optimal operational performance and quality
- Analyse the feasibility of, and develop requirements for, systems and enhancements to existing systems;
ensures the functional design fits the needs of the users
- Track and fully document changes for functional and business specifications; write detailed universally understood processes/steps/requirements for use in training
- Identify opportunities for improving business processes, user interface, functionality through information systems and/or non-system driver changes; assist in the preparation of proposals to develop new systems and/or operational changes.
- Work with multi-vendor teams to define and analyse requirements; perform impact analysis for enhancements
- Assist the project team in issue resolution to meet the requirements and timelines
- Define the training materials, and conduct formal system and user training sessions; facilitate train-the-trainer approach. Assist in training/mentoring other staff on the project
- Anticipate, analyze, address and resolve any functional or non-functional issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary
- Estimate cost, and prepare business cases for IT solutions, considering infrastructure, licenses, development and support

Job Requirements:

- Bachelor's degree or equivalent in computer science/engineering
- Minimum 8 years of working experience in particularly in ecommerce, internet banking and mobile banking projects
- Minimum 4 years' experience in a lead business analyst role for large/complex projects involving J2EE and content management technologies
- Good understanding and experience in of Software Development Life Cycle (SDLC), Agile or Kanban development
- Good understanding and experience in Confluence, Jira
- Experience in understanding internal guidelines, industry guidelines and regulatory requirements
- Strong conceptual and analytical skills - demonstrating outside-the- box problem solving skills
- Ability to work in a fast-paced, team-oriented environment with minimum direction and management oversight
- A strong and assertive communicator in speaking and writing

Good to have

- Internet Banking and Mobile Banking platform technology experience
- UML or other modelling language to model functional requirements and design
- Knowledge or have worked on delivery project involving solution such as Personal Finance Tools, real time campaign management, real time customer engagement (e.g. Moneythor, Meniga, Strands, Perx, Flybit, Pesonatics) will be a major plus.

Essential Technical Skill

- MS Word, Excel, Powerpoint, Visio - high proficiency
- MS Project - some proficiency
- Use of any one of requirements management tools such as Rational RequisitePro, Caliber, Confluence, Jira