AVP, OSPL - Digital Platforms AVP, OSPL - Digital Platforms …

OCBC Bank
in Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
in Singapore
Permanent, Full time
Be the first to apply
Competitive
OCBC Bank
AVP, OSPL - Digital Platforms
Roles and Responsibilities:
  • Undertake root cause analysis for BAU matters in order to implement preventive and corrective measures.
  • Work closely with IT and vendor to resolve project/implementation/production issues.
  • Perform system testing for patches of the issues reported/system enhancements/regression.
  • Provides user training on new enhancements and project roll outs.
  • Work with various internal stakeholders to track and promote online trading usage.
  • Takes on User Project Manager role from time to time or any assignments assigned.
  • Understand business requirements and liaise with internal and external stakeholders.
  • Document or develop user requirement specifications.
  • Coordinate or conduct user acceptance test.
Reporting to :



Head, Digital Business



Qualifications
Requirements:
  • Bachelor Degree preferably in Business Information Science, Computer Science, Information Technology, or equivalent.
  • Preferably with at least 5 years of experience in financial or related industry.
  • Familiar with internet trading technologies development and investor trends.
  • Hands-on experience in developing user requirements, business analysis and conducting user testing.
  • Good knowledge in equities trading with strong customer mindset of designing processes and solutions.
  • Excellent analytical skills with an ability to resolve issues independently.
  • Strong project management skills.
  • Good communication skills in written and verbal.
  • Experience in managing and balancing the needs of multiple stakeholders.

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