AVP, Specialist, Digital Platform Manager, Consumer Banking Group AVP, Specialist, Digital Platform Manager,  …

DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 28 Oct 20
Competitive
DBS Bank Limited
in Singapore
Permanent, Full time
Last application, 28 Oct 20
Competitive
AVP, Specialist, Digital Platform Manager, Consumer Banking Group
Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.


Responsibilities
  • Lead and oversees various digital acquisition journey across platforms to ensure consistency from onboarding till fulfilment
  • Re-imagine the onboarding journey considering KYC/AML requirements and friction points experienced by our customers
  • Collaborating with different stakeholders who often have different set of concerns
  • Responsible for end-to-end digital product launch to ensure timely and smooth rollout
  • Develop ideas to grow online acquisition channel share and conversion funnel across our digital platforms
  • Be the internal and external evangelist for your products, helping stakeholders understand product benefits and USPs
  • Drive customer immersions and champion the voice of customers by means of quantification (data) and qualification (verbatim) with any stakeholders
  • Develop and implement product launch communications plan focus on increasing awareness and adoption of new Digital Products
  • Support post-implementation tasks such as user training to touch-points, production problem investigation, post implementation review and escalation
Requirements
  • Relevant experience in product and project management
  • Be highly aware of market trend, new technologies, new Fintech products and advisory technologies
  • Self-motivated, detail-oriented and take charge of responsibilities/area of duties assigned
  • Customer centric with eye for details, to develop best in class digital customer journey
  • Team player with good communication and interpersonal skills
  • Ability to adjust to constantly changing priorities
  • A positive, can-do attitude that motivates and inspires other
Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
DBS Bank Limited logo
More Jobs Like This
See more jobs
Close
Loading...
Loading...