Account Manager - Carrier Network

Responsibilities:

• Responsible for assessing, clarifying, and validating the customers’ needs on regular basis & maintaining high customer satisfaction ratings
• Responsible for new sales opportunity development and sales project operation
• Responsible for key customer engagement, customer relationship improvement and maintenance
• Partner with solution team & delivery team to develop account strategy plan and  business plan
• Research on telco industry and perform market insight to ensure the competitiveness of proposed solution  
• Achieve annual business plan through efficient internal collaboration and proper customer approaching.
• Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
• Handle related duties which are necessary for the proper management of key accounts and duties assigned

Requirements

• Candidate must possess at least Bachelor Degree in any field.
• Candidate from ICT background is strongly preferred related with carrier network
• Proven results of delivering client solutions and meeting sales goals
• 5-10 years of experience in sales or relevant experiences, or similar client support role a plus.
• Ability to multi-task and manage multiple priorities in a fast-paced environment.
• Must be customer oriented, detail-oriented and capable of accurate work with minimal supervision
• Strong negotiation skills, Self-motivated and self-directed.