• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 2018-09-20

Applications Support Intmd Analyst

Applications Support Intmd Analyst

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18043465


Description

Overview of Citi:
  • Citi, the world leading global bank, has approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Citi enables clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.
Job Description
Team/Function Overview
  • The Trade Processing Services application support group provides technical and business support for Citi's Fixed Income trade capture system and risk flow (TPS). Products supported include Rates, Credit and Securitized products.
  • The TPS application is a mission-critical application, providing trade capture and maintenance for Trading, Sales, Middle Office and Operations, encompassing Rates, Credit Derivatives trade and risk flows, Cash Bond trading and MortgageBacked Securities.
Role / Position Overview
  • In this role, you will liaise closely with your colleagues in the London, New York, Mississauga, Shanghai and Singapore. You will be expected to cover occasional requirements to provide weekend coverage on a rotational basis to support releases cycles, and participate in disaster recovery testing.
Key Responsibilities:
  • Provide user support for mission critical trade capture system.
  • Support all aspects of Derivative trade life cycle flow, including ECN, back office and regulatory reporting flows.
  • Start of day checks, continuous monitoring of application and underlying infrastructure and regional handover at end of day.
  • Perform same day and next day position break analysis and reconciliations.
  • Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
  • Develop and maintain technical support documentation.
  • Act as a liaison between users/traders, interfacing internal technology groups and vendors.
  • Participate in application releases, from development, testing and deployment into production.
  • Perform post release checkouts after application releases and infrastructure updates.
  • Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
  • Cooperation with Development colleagues to prioritize bug fixes and support tooling requirements.
  • Ensure all productions issues are logged and updated as per the Support team policies and procedures.
  • Effectively share information with other support team members and with other technology teams.
Development Value:
  • Ability to work as part of a truly global team.
  • First class technical and business training from well-established team.
  • Gain experience in liaising with Trading/Sales & Middle Office Counterparts.
  • Opportunity to work with new and cutting edge technologies such as OpenShift/Docker/Kibana, and well as expanding skillset in established technologies such as TIBCO EMS/Oracle/Unix/Linux/Gemfire to name a few.


Qualifications

Criteria/Qualifications 
Knowledge/Experience:
  • Relevant experience working in a support environment.
  • Business knowledge/ understanding of financial markets and products, Preferably Credit and Rates Derivatives Flow
  • IT/spreadsheet/analytical/modelling skills)
  • Good UNIX (Solaris/Linux) knowledge and practical usage. (Able to navigate the system and know the core administration functions)
  • Extensive Oracle SQL knowledge and practical usage. (Able to create ad hoc SQL queries)
  • Preferably Basic knowledge of Dodd Frank regulatory reform in the derivatives space.
  • Preferably previous experience of electronic markets and straight through processing.
  • Good analytical skills & attention to detail 
Skills:
  • Basic Business knowledge/ understanding of financial markets and products.
  • Preferably IT/spreadsheet/analytical/modelling skills)
  • UNIX (Solaris/Linux) knowledge and practical usage. (Able to navigate the system and know the core administration functions)
  • Oracle SQL knowledge and practical usage. (Able to create ad hoc SQL queries)
  • Good analytical skills & attention to detail 
Qualifications:
  • Degree or equivalent Third level qualification in a computer/business related discipline.
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