• Competitive
  • Singapore
  • Permanent, Full time
  • Citibank NA
  • 08 Nov 17

Applications Support Senior Analyst | Big Data Operations

Applications Support Senior Analyst | Big Data Operations

  • Primary Location: Singapore,Singapore,Singapore
  • Education: Bachelor's Degree
  • Job Function: Technology
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17054808


Description

  • Perform day-to-day Operations Support tasks to applications and ingest their data into Hadoop/Hive environment and their operating environments within published SLAs
  • Assist in the testing and quality check process  to application data 
  • Very good experienced in loading data using Sqoop, Talend, SAS data ETL, build , configure and run ingestion jobs in Big Data toolset such as MySQL , Hive interface , job statistic tool
  • Archive data from different source file systems to HDFS storage.
  • Assist in ensuring data management policies and production data compliance policies are adhered to; may provide technical solutions on application problems
    Make decisions/recommend solutions that can impact overall outcome of job assignments.
  • Data and Client Support:
    • Running with day-to-day business data ingestion jobs pertaining multiple applications
    • Sqoop data based on map reduce , adjust mappers for faster ingestion rate , setup NDM with clients to open data transfer , generate report on ingestions metrics , datasets and other KPIs
    • Analyzing problems, discovering limitations and solving these problems to the requirements of a fast moving business
    • The problems manifest from data landing , data quality m ingestion , cleansing , enriching of data, User Queries, Ad-hoc Support, other Application Support and Problem Resolution
  • Dealing directly with the client base through User Requests and Queries. Monthly as well as Ad-hoc reporting and analysis
  • Provide overnight/weekend support (through a remote desktop solution) for the applications on a rotational basis
  • Co-ordinate and Support client testing as requested by other technology groups
Specific daily responsibilities will include:
  • Managing all Support Emails
  • Managing Problem Tickets raised to the group
  • Recording all items in a suitable tracking tool
  • Dealing with the Support Tasks
  • Monitoring of application processes
  • Dealing with non-Critical support emails
  • Should be willing to work in EMEA , APAC timezones


Qualifications

  • 4+ years working in data management and load in Big Data technology on  Linux platform
  • Versed in UNIX scripting , SQL commands is a must
  • Flexible and adaptable with very good communications skills
  • Good Analytical/Problem solving skills
  • Level head, even demeanor. Linux 5.x , 6.x Windows knowledge , Linux scripting , Talend/ ETL knowledge on data load job configuration
  • Office Applications - Excel, Work, Powerpoint, Sharepoint
  • WinXP or Vista desktops,. ITIL and ITSM experience would be a plus