Assistant Vice President, Account Manager - Global Liquidity and Cash Management

  • Competitive
  • Singapore Singapore Singapore SG
  • Permanent, Full time
  • HSBC
  • 24 Sep 18 2018-09-24

Assistant Vice President, Account Manager - Global Liquidity and Cash Management

Some careers open more doors than others.
If you're looking for a career that will unlock new opportunities, join HSBC and experience the possibilities.

Global Liquidity and Cash Management (GLCM) is an integral part of our client proposition and employs our global network to capture market share and deliver growth. The business covers 90% of the world's trade and capital flows, with access to over 150 clearing systems. We are uniquely positioned to help clients make payments, manage their liquidity and maximize the use of their cash and work with 95% of Fortune 100 Companies. GLCM has been named #1 Cash Management bank globally for the last four years.

We are currently seeking a high caliber professional to join our team as Assistant Vice President, Account Manager .

Principal responsibilities

  • Accountable for delivering Client Service excellence globally effectively managing any risks and issues.
  • Identification of opportunities globally and effectively managing the regional Client Service Management's to deliver against client promises
  • Identify and introduce service improvements to improve the overall client experience
  • Resolves global client service issues and challenges as the final escalation point.
  • Identify opportunities to streamline processes, eliminate redundancy, increase revenue and strengthen relationships
  • Provide analysis and recommendations to senior management


Qualifications
Requirements
  • In-depth knowledge of industry standards related to all Cash Management products and services.
  • Experience with or knowledge of local regulatory requirements related to Anti Money Laundering.
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Proven ability to deliver creative and flexible customer solutions.
  • Ability to understand a customers business and the fundamentals of running a business
  • Good level of business acumen and commercial awareness, including economic, cultural, procedural and regulatory issues
  • Ability to interact with business customers at all levels
  • Excellent interpersonal skills and ability to interact and build relationships with internal and external stakeholders
  • Excellent time management, planning and organisation skills
  • Experience of working in an International Global Banking environment
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

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